Dani Mitchell
Cedar City,UT
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Swig
Cedar City, UT
05.2022 - Current
- Communicated regularly with customers to gain insights into their needs.
- Developed a system for tracking inventory and ordering supplies as needed.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Collaborated with management on developing strategic plans for achieving business goals.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Resolved conflicts between team members in an effective manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Cashier
Hermies Drive In
Cedar City, UT
02.2021 - 05.2024
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Resolved customer complaints professionally in accordance with company policy.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Issued receipts, refunds, credits or change due to customers.
Warehouse Worker
Go Green Enterprises
Cedar City, UT
02.2020 - 01.2024
- Organized warehouse space for efficient storage of products.
- Followed established guidelines for picking orders accurately.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Provided assistance in loading and unloading containers from ships and trains.
Education
Some College (No Degree) - Marketing
Southern Utah University
Cedar City, UTSkills
- Operations Management
- Product and service knowledge
- Employee Scheduling
- Sales monitoring
- Customer Relations
- Task Delegation
- Money Handling
- Consulting
- Team motivation
Accomplishments
- I have completed a Leadership In Training course.
- Maintained Active Food Handlers Permit.
Affiliations
- I volunteer for the Ironman and Belgian Waffle Ride every year.
- I teach and interact with children at the water festival each summer.
Timeline
Assistant Manager
Swig
05.2022 - Current
Cashier
Hermies Drive In
02.2021 - 05.2024
Warehouse Worker
Go Green Enterprises
02.2020 - 01.2024
Some College (No Degree) - Marketing
Southern Utah University