Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dani Patterson

Jackson

Summary

Driven and organized aspiring recruiter seeking an opportunity to contribute to talent acquisition efforts. Eager to apply interpersonal skills, attention to detail, and a commitment to fostering strong teams that align with organizational objectives.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Recruiting Assistant

Dart Container Corporation
10.2022 - Current
  • Proficient in screening both high-volume and specialized applications to identify top talent.
  • Skilled in extending offers for high-volume and non-high-volume roles.
  • Strong at managing multiple plants recruiting tasks and meeting deadlines.
  • Strong understanding of onboarding processes and troubleshooting
  • Experienced in job searching through MyHR and external platforms, including Indeed and LinkedIn.
  • Adept at crafting and managing job postings across platforms such as SuccessFactors, Indeed, Handshake, and LinkedIn.
  • Strong communication and collaboration skills, enabling effective interaction with diverse stakeholders.
  • Proven ability to build and maintain strong relationships with local HR teams and management.
  • Experience in reviewing background checks and drug screening results for candidates.
  • Expertise in scheduling interviews for corporate and manufacturing roles at all levels.
  • Successfully led project groups to address business needs and enhance recruiting processes.
  • Developed and adjusted recruiting strategies to reduce employee turnover and improve retention rates.
  • Completed Presentation Skills class to improve and perfect my public speaking and communication skills.
  • Experience with facilitating New Hire Orientation effectively.


Office Assistant

Pediatric Dentistry and Orthodontics of Jackson
11.2021 - 10.2022
  • Deliver exceptional customer service to patients and families by answering calls, triaging questions and concerns, and managing incoming/outgoing faxes and emails.
  • Maintain a clean, organized, and safe work environment, adhering to workplace standards.
  • Proficient in utilizing dental software such as Dentrix and Ortho II efficiently.
  • Handle insurance claims submission on behalf of patients accurately and promptly.
  • Register and schedule patients, including conducting insurance and benefit verifications to streamline processes.
  • Effectively manage a multi-line phone system, ensuring timely and courteous service to patients.
  • Support treatment planning processes, contributing to improved patient care.
  • Oversee fax machine operations, routing incoming faxes appropriately (e.g., entering into the system, forwarding to team members) and sending outgoing faxes on behalf of dental staff.

Unit Secretary, Labor and Delivery

Henry Ford Allegiance Women and Children Unit
03.2021 - 07.2021
  • Handle FMLA documentation by receiving forms from patients, forwarding them to the appropriate provider or Medical Assistant for completion, verifying all questions are addressed, and ensuring completed documents are sent back to the employee and/or their employer efficiently.
  • Welcome, greet, and register patients with warmth and professionalism.
  • Thrive in a fast-paced environment by managing to-do lists, calendars, and emails to maintain organization and productivity.
  • Demonstrate proficiency in using the EPIC computer system to streamline processes effectively.
  • Utilize a multi-line phone system with proper etiquette to provide excellent customer service.
  • Ensure supplies are adequately stocked to support daily operations.
  • Maintain a clean and safe environment for patients, promoting comfort and security.
  • Conduct insurance verification to ensure accuracy in billing and coverage processes.
  • Schedule appointments accurately, leveraging appropriate database systems for efficiency.
  • Foster seamless communication with medical providers, hospital staff, managers/directors, and patients to optimize business processes and deliver exceptional service.

Waitress

Chase Sports Bar
09.2020 - 03.2021
  • Greet and seat customers warmly, presenting menus and answering initial questions.
  • Take food and beverage orders accurately and relay them to the kitchen or bar.
  • Serve food and drinks to tables, ensuring orders are correct and meet customer expectations.
  • Provide prompt and polite service throughout the dining experience, addressing any concerns or special requests.
  • Process customer payments, handling cash, credit cards, and POS systems efficiently.
  • Monitor tables to anticipate customer needs, refilling drinks and clearing plates as necessary.
  • Maintain cleanliness in the dining area, including resetting tables, sweeping, and organizing utensils.
  • Memorize menu items, daily specials, and promotions to provide recommendations and upsell when appropriate.
  • Collaborate with the kitchen, bar staff, and other team members to ensure smooth service flow.
  • Follow health and safety guidelines, including food handling and sanitation procedures.
  • Handle complaints professionally, working to resolve any issues to ensure customer satisfaction.

Medical Receptionist

IHA Chelsea Primary Care
03.2019 - 07.2020
  • Receive blank FMLA documentation from patients and coordinate with providers or Medical Assistants for timely completion. Ensure all questions are addressed before sending completed documents back to the employee and/or their employer.
  • Efficiently handle patient check-in and check-out processes to maintain smooth workflow.
  • Proficient in utilizing Nextgen and EPIC systems to streamline administrative tasks.
  • Navigate databases effectively to schedule appointments accurately for patients.
  • Manage the office schedule, ensuring appointments are organized to prevent overlaps or conflicts.
  • Utilize strong customer service skills to answer multi-line phone systems professionally and courteously.
  • Oversee fax machine and scanner operations, ensuring documents are handled promptly and directed to appropriate office staff or providers.
  • Support the efficiency of a fast-paced office environment through proactive task management and coordination.
  • Acquired medical terminology skills to enhance communication and accuracy in patient-related processes.
  • Verify patient insurance and liaise with insurance companies or patients to clarify coverage details and ensure transparency regarding benefits and limitations.

Education

High School Diploma -

Napoleon High School
Napoleon, MI
06-2014

Skills

    Clear and persuasive communication
    Customer Service
    Active listening
    Meeting deadlines and maintaining an efficient hiring process
    Keeping accurate records and documentation
    Resume evaluation
    Adapting to changing company needs or priorities
    Applicant Tracking Systems (ATS) and other recruiting software
    Microsoft systems such as Excel, Word, Teams and Outlook
    Strong team member with willingness to take on extra duties if needed

  • Email etiquette
  • Background checks
  • Calendar management
  • Onboarding support
  • Time management
  • Team collaboration
  • New hire orientations
  • Candidate pipeline management

Certification

First Aid and CPR Certified

Timeline

Recruiting Assistant

Dart Container Corporation
10.2022 - Current

Office Assistant

Pediatric Dentistry and Orthodontics of Jackson
11.2021 - 10.2022

Unit Secretary, Labor and Delivery

Henry Ford Allegiance Women and Children Unit
03.2021 - 07.2021

Waitress

Chase Sports Bar
09.2020 - 03.2021

Medical Receptionist

IHA Chelsea Primary Care
03.2019 - 07.2020

High School Diploma -

Napoleon High School

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Dani Patterson