Danielle Castle

Founded Castle Curiosities that creates unique art pieces and procurements for those who love the strange and unusual.

• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Implemented marketing strategies as well as added new business channels to increase brand awareness and attract new customers.

• Managed 12 stores in three states (Virginia Beach, North Carolina, and Myrtle Beach) generating $10 million in annual sales.
• Exceeding sales goal targets by 4.8% first full year of overseeing market.
• During 2020, minus the 3 months out of the business we grew our annual volume by 3.2% over 2019 exceeding expectations.
• Retain, recruit, and train store managers and sales associates
• Oversee visual merchandising directives following corporate brand standards that drive elevated Key Performance Indicators, KPI's.
• Develop self-sufficient managers that are highly adaptable agents of change.

• Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
• Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.

• Managed $1.2m annual store
• Operated home store with high standards and expectations to be a representation of company expectations.
• Recruited and trained new hires for the district, and was the only person to train new Store Managers for the district to ensure allignment in expectations and standards.
• Traveled across the US to build, recruit, train, and open new BoxLunch Stores to standard.
• Mentored staff members creating growth opportunities for them within the company.
• Identified and qualified customer needs and implemented strategies to increase customer satisfaction and retention with high success rate.
• Oversaw daily cash handling procedures accurately while maintaining security measures against theft or fraud.
• Drove sales and planned promotional and local store marketing activities.
• Reduced operational risks while organizing data to forecast performance trends.
• Managed inventory effectively, ensuring optimal stock levels and minimizing losses due to shrinkage or obsolescence.
• Implemented innovative programs to increase employee loyalty and reduce turnover.
• Developed detailed action plans based on analyses of profit/loss reports that led to significant cost savings over time.
• Analyzed financial data to identify trends and adjust store strategies accordingly, optimizing profitability on a consistent basis.
• Improved employee retention by implementing comprehensive training programs and robust performance management systems.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Developed a positive work environment through effective communication and team-building activities, resulting in increased employee satisfaction.
• Provided informal coaching and support, assisting and supporting store associates in sales and customer service.
• Oversaw, trained, and encouraged store personnel, promoting culture of efficiency and performance.
• Collaborated with district managers on initiatives aimed at driving overall regional success through improvements in individual store KPIs.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Conducted regular store audits to ensure compliance with company standards, identifying areas requiring corrective action and implementing necessary changes effectively.