Reliable and competent Medical Billing professional with exceptional data entry and customer service skills.
Hi, I’m
Dani Shoshani
Lompoc,CA
Summary
Overview
4
years of professional experience
2
years of post-secondary education
Work History
Encoda, LLCRemote, REMOTE
Medical Biller
02.2022 - Current
Job overview
- Process dermatology claims for two clients in Minnesota and New York
- Answering patient phone calls. Call range between 10 to sometimes as low as 5
- Taking Patient Payments
- Verified correct patient insurance
- Refiled claims for patients whom are part of Medicare.
- Trained new employee on how to submit claims through remote desktop and PM
- Adhered to established standards to safeguard patients' health information
Allan Hancock College Health ServicesSanta Maria, CA
Front Desk Receptionist
08.2019 - 05.2020
Job overview
- Making appointments for students
- Filing medical records
- Answering phones
- Posting flyers
- Greeted students
- Checked in students
- Verified students’ name
- Faxed, copied, and scanned documents
- Insurance Verification & Prior Authorizations Dr
Mitchell SpirtLos Angeles, CA
Insurance Verification Specialist
01.2019 - 06.2019
Job overview
- Verify patient’s insurance benefits by doing worksheets
- Call on claims and make sure payment is remitted
- Create appeal letters for insurance companies
- Initiating and receiving approvals on Prior Authorizations for Procedures, Medications, Radiology
- Scheduling patients and calling to confirm patients
- Creating patient invoices
- Answering phones
- Entering new patients in practice fusion
- Mail retrieval
- Batch creating
- Sending medical records to appropriate doctors as needed
- Filing charts and papers
- Putting patients in rooms and cleaning rooms after patients are finished
- Organization of probiotics sold in office
- Collecting payments from Biologics savings programs
- Employee Timecards
- Identified issues, analyzed information and provided solutions to problems
- Worked with customers to understand needs and provide excellent service
- Resolved problems, improved operations and provided exceptional service
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Learned new skills and applied to daily tasks to improve efficiency and productivity
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Received and processed stock into inventory management system
- Proved successful working within tight deadlines and fast-paced atmosphere
Swipe Payment SolutionsLos Angeles, CA
Support Specialist
03.2017 - 03.2018
Job overview
- Process and upload merchant applications to VIMAS customer database
- Answered phones calls and emails from merchants and advised them on how to resolve any questions customers had by educating them on various procedures as the customer relate to chargeback concerns or any other concerns they had
- Downloaded Merlink report into Microsoft Excel document and sent it to risk department to show the collection status on chargebacks daily
- Downloaded software on to credit card terminals and shipped them out to approved merchants.
Shaghal LtdLos Angeles, CA
Data Entry/Shipping & Receiving
02.2016 - 11.2016
Job overview
- Download orders for electronics from QuickBooks, prepare the corresponding shipping labels.
- Carried out day-to-day duties accurately and efficiently
Laser TechnologiesSanta Monica, CA
Office Manager
06.2015 - 10.2015
Job overview
- Located Ink Cartridges for customers both domestically and abroad and placed orders with appropriate third-party business to complete customer requests
- Create and send invoices to the customers and vendors and track order to completion, to ensure receipt
- Ran report to ensure accounts are current and/or to identify companies that were in collection and reached out to them to inquire about payment status and made notation in the account record in QuickBooks
- Assisted customer with any questions or concerns about their orders or their account status
- Recorded payments in QuickBooks, and reviewed reports to identify any irregular activities that could indicate fraud and make appropriate notations in the account, and handle any chargebacks that may come in.
General, EquipmentLos Angeles, CA
Receptionist
01.2015 - 06.2015
Job overview
- Managed customer inquiries regarding department transfers and general questions
- Produced invoices for return/purchase and inventory selections
- Located items undergoing process through inventory tracking of RMA parts
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Provided callers with address, directions, company website and related information
Education
Allan Hancock College
AA from Social and Behavioral Sciences
06.2019 - 09.2020
University Overview
Santa Monica Community College
01.2017 - 12.2017
University Overview
Skills
Office manager experienceMedical office experience
Patient account analysis
Medical claims submission
Timeline
Medical Biller
Encoda, LLC
02.2022 - Current
Front Desk Receptionist
Allan Hancock College Health Services
08.2019 - 05.2020
Allan Hancock College
AA from Social and Behavioral Sciences
06.2019 - 09.2020
Insurance Verification Specialist
Mitchell Spirt
01.2019 - 06.2019
Support Specialist
Swipe Payment Solutions
03.2017 - 03.2018
Santa Monica Community College
01.2017 - 12.2017
Data Entry/Shipping & Receiving
Shaghal Ltd
02.2016 - 11.2016
Office Manager
Laser Technologies
06.2015 - 10.2015
Receptionist
General, Equipment
01.2015 - 06.2015