Hi, I’m
Dani Tucker
Draper,Utah
Summary
Product Manager with proven success in delivering user-focused solutions in regulated sectors such as language service providers, healthcare, and telecom. Expertise in guiding cross-functional teams to create tools that enhance retention, operational efficiency, and user satisfaction. Proficient in utilizing data analytics, stakeholder insights, and agile practices to foster ongoing product enhancements in challenging environments.
Overview
9
years of professional experience
2
Certifications
Work History
Sorenson Communications
Product Manager
08.2023 - Current
Job overview
- Championing two platforms: a user-centric Customer Portal, and a scheduling app to provide operations and interpreters with tailored tools for complex scheduling scenarios.
- Leading cross-functional teams to develop product roadmaps and prioritize features based on market needs.
- Analyzing user feedback to drive continuous improvement initiatives for product enhancements.
- Collaborating with engineering and design teams to ensure alignment on project goals and timelines.
- Conducting market research to identify trends, opportunities, and competitive landscape for strategic decision-making.
Optum
Agile Product Owner
07.2021 - 08.2023
Job overview
- Practiced pragmatic marketing methodologies leading to efficiencies in communication center solutions and leadership reporting 20% increase in productivity.
- Ensured strategy was identified, and that the problem to be solved and requirements were clearly communicated.
- Worked with cross-functional teams to develop and execute strategic roadmaps aligned with business goals.
Plexus Worldwide
Product Owner
05.2019 - 06.2021
Job overview
- Monitored product performance metrics and analyzed data to guide future iterations.
- Utilized agile practices to prioritize and manage product backlog for optimal value delivery.
- Oversaw end-to-end product deployments from conception through rollout.
Plexus Worldwide
Process & Information Specialist
02.2016 - 05.2019
Job overview
- Collaborated across departments and several levels of leadership to gain consensus on procedural documentation and in turn a 15% customer satisfaction increase.
- Communicated project plans and progress to key business partners, project contributors, operational resources, and technical groups.
- Identified and documented project constraints, assumptions, business impacts, and risks to drive timely resolution.
Education
Brigham Young University - IdahoRexburg, Idaho
Bachelor of Science
12-2011
Skills
- Product roadmap development
- Feature prioritization
- Stakeholder management
- Cross-functional collaboration
- Process improvement
- Customer feedback analysis
Certification
Pragmatic Marketing III
Certified Scrum Product Owner - Scrum Alliance
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Product Manager
Sorenson Communications
08.2023 - Current
Agile Product Owner
Optum
07.2021 - 08.2023
Product Owner
Plexus Worldwide
05.2019 - 06.2021
Process & Information Specialist
Plexus Worldwide
02.2016 - 05.2019
Brigham Young University - Idaho
Bachelor of Science
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