Dani Zakrzewski

• Delivered advanced, customized esthetic services while ensuring a consistently seamless guest experience, aligned with luxury hospitality standards.
• Researched and introduced innovative treatment methods, contributing to the enhancement of spa protocols and service offerings.
• Design and implement strategies to grow spa profitability through service enhancements, retail growth, and tailored wellness program development.
• Led staff training programs on advanced skincare techniques, client consultations, and treatment planning, elevating service standards, and driving revenue growth.
• Drive operational improvements, and optimize scheduling and guest service standards.
• Collaborate with hotel and marketing teams to drive guest engagement and client retention initiatives.
• Analyze financial performance and operational efficiency, providing actionable improvements.
• Built trusted relationships with spa ownership, securing ongoing contractor status, and flexibility to independently manage client bookings.
• Established a trusted partnership with spa ownership, earning ongoing contractor status, and the ability to return seamlessly to support operations and provide services for longstanding clients.

• Leveraged as the spa’s most experienced esthetician, mentoring staff, modeling Forbes 5-Star service standards, and guiding team performance across two locations.
• Directed daily operations, including inventory control, purchasing, payroll support, cost management, and scheduling, to maintain efficiency and profitability.
• Increased overall spa revenue by 30% within one year through targeted coaching, product education, and implementing retail strategies.
• Delivered advanced, personalized treatments while fostering long-term client relationships that boosted satisfaction, retention, and referrals.
• Trained and coached estheticians in advanced techniques, consultations, and upselling strategies, ensuring consistent, high-quality service delivery.
• Served as the in-house educational resource, providing up-to-date training on protocols, sanitation compliance, and luxury product knowledge.
• Collaborated with management to refine protocols, enhance operational efficiency, and maintain compliance with all health standards.
• Energized staff to promote luxury skincare brands, boosting retail sales confidence, and overall team performance.
• Supported a positive workplace culture by modeling excellence, fostering engagement, and strengthening staff retention across locations.

• Led daily spa and boutique operations for a luxury clean beauty brand, ensuring high service standards, and seamless operations.
• Organized and executed in-store events, spa parties, and local collaborations, boosting brand visibility, client engagement, and overall growth.
• Oversaw vendor management, inventory control, and merchandising for profitability and guest satisfaction.
• Led hiring, training, and team development initiatives to support operational success.
• Trained and mentored staff, conducted performance reviews, and implemented growth programs to support continuous staff development, and improve team performance.
• Designed and launched a private spa treatment room within the retail space, enhancing privacy, increasing client bookings, and driving revenue.
• Ensured full compliance with health and safety regulations, aligning with luxury operational standards.
• Mentored staff on upselling techniques, high service standards, performance optimization, and enhanced customer satisfaction.
• Maximized performance by monitoring daily activities, mentoring team members, and boosting morale.
• Oversaw cleanliness, organization, product presentation, and merchandising to maintain brand standards and maximize sales.
• Curated dynamic, high-end merchandising displays seamlessly integrate retail products into the spa experience, boosting sales and client satisfaction.

• Founded and operated a successful esthetics studio, overseeing all business operations, including staffing, financials, marketing, and service development.
• Managed full spa operations and financials, including staffing, payroll, scheduling, budgeting, inventory, marketing, purchasing, and software systems, streamlining processes to maximize efficiency and profitability.
• Curated a refined service menu and developed treatment protocols that aligned with luxury wellness trends, establishing the studio as a leading destination for personalized skincare.
• Drove retail sales by optimizing product selection, supplier relationships, and merchandising displays, consistently exceeding sales targets, while enhancing the luxury guest experience.
• Cultivated a loyal client base by delivering personalized treatments, expert care, and integrating emerging wellness trends into service offerings.
• Conducted market research and analyzed trends to optimize pricing, service offerings, and promotions, ensuring competitive positioning, and sustainable growth in a luxury spa environment.

“Trained and mentored staff in advanced techniques, elevating service quality, client retention, and team performance.”