Dania De Avila
Margate,Florida
Summary
Dynamic and results-oriented professional with extensive experience in property and facilities management, notably with Campbell Property Management. Excelled in tenant relations and property maintenance, ensuring high standards and efficiency. Demonstrated proficiency in budget analysis and organizational skills, achieving significant improvements in operational workflows. Proven track record in enhancing tenant satisfaction and maintaining high occupancy rates.
Organized Property Management Assistant looking to tackle new responsibilities. Adept at reviewing and approving prospective tenant applications and preparing all legal documents. Excellent abilities in planning and problem analysis.
Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
12
12
years of professional experience
Work History
Property Management Assistant
Campbell Property Management
08.2019 - Current
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Promptly responded to tenant complaints and concerns for over 15 properties.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Maintained original leases and purchase application along with renewal documents in digital and hardcopy format for property management office.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Generated leads for sales and rental properties through cold calls and referrals.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Collected and maintained careful records of rental payments and payment dates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Responded to Common Area Maintenance (CAM) inquiries.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Promptly responded to tenant complaints and concerns for over 15 properties.
Construction Project Coordinator
MCD Interiors Services
03.2015 - Current
- Managed commercial construction projects by working effectively with general contractors, subcontractors, engineers and architects.
- Developed and executed pre-construction milestones on project schedule.
- Held construction progress and regular status meetings with project team.
- Kept projects on schedule and within budget while serving as project leader.
- Communicated daily with vendors to keep project fully operational.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Verified completed projects met approved time, quality, and cost estimates.
- Identified and resolved construction issues promptly to prevent delays.
- Monitored subcontractor operations and applied effective time, resource, and money management strategies to delivery under-budget project completion.
- Planned and implemented comprehensive construction schedule to guarantee completion of project on time and within budget.
- Formulated quality assurance and safety standards to comply with construction plans.
Facilities Management Administrative Support Specialist
Deluxe Realty
02.2017 - 01.2018
- Restocked office, kitchen and other common areas to maintain adequate supplies.
- Reported building issues to building management to reduce safety concerns.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Maintained incoming and outgoing shipment and mail logs to facilitate mailroom operations.
- Secured records and storage to comply with filing and indexing procedures.
- Managed filing system, entered data and completed other clerical tasks.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Liaised between clients and vendors and maintained effective lines of communication.
- Established administrative work procedures to track staff's daily tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Scheduled and oversaw maintenance, repair and installation activities.
- Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
- Supervised team of installers and mechanics to complete work on time and to company standards.
- Created and maintained daily and weekly reports for upper management.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Professional Leasing Consultant
Toscana Apartments
04.2013 - 02.2014
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Collected rent and tracked resident payments and information in computer system.
- Verified tenant incomes and other information before accepting lease applications.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Greeted clients, showed apartments, and prepared leases.
- Distributed and followed up on tenant renewal notices.
- Responded to requests and scheduled appointments for property showings.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Communicated effectively with owners, residents, and on-site associates.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Coordinated appointments to show marketed properties.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Generated leads for sales and rental properties through cold calls and referrals.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Collected and maintained careful records of rental payments and payment dates.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Education
Associate of Science - Legal Studies
Keiser University
Fort Lauderdale, FL06-2014
Skills
- Tenant relations
- Energy efficiency
- Budget analysis procedures
- True team player
- Property inspection
- Property maintenance
- Document preparation
- Bilingual
- Notary
- Scheduling appointments
- Lease administration
- Facility management
- Remote office availability
- Fast Learner
- Organizational skills
Fluent Spanish Speaker.
Born and raised in mexico ,Speak and write excellent Spanish.
Languages
Spanish
Full Professional
Timeline
Property Management Assistant
Campbell Property Management
08.2019 - Current
Facilities Management Administrative Support Specialist
Deluxe Realty
02.2017 - 01.2018
Construction Project Coordinator
MCD Interiors Services
03.2015 - Current
Professional Leasing Consultant
Toscana Apartments
04.2013 - 02.2014
Associate of Science - Legal Studies
Keiser University
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