Dania Gonzalez
Texas City,TX
Summary
Accomplished Career Coach Administrator with a proven track record at H-E-B, enhancing onboarding processes and facilitating career growth through effective communication and leadership. Expert in human resources and multitasking, demonstrated by executing special projects and improving training execution. Skilled in utilizing technology for data management, showcasing adaptability and a commitment to excellence.
Overview
6
6
years of professional experience
Work History
Career Coach Administrator
H-E-B
11.2020 - Current
- Guides partners in identifying strengths and career goals, improving clarity in professional direction.
- Enhances employment outcomes by conducting mock interviews tailored to industry-specific roles.
- Promotes company values, competencies, and learning culture.
- Tracks the execution of total store training.
- Ensures compliance with company policies and procedures through diligent review of employee actions and adherence to established guidelines during daily operations.
- Increases store efficiency by promptly addressing customer inquiries, resolving issues to maintain a positive shopping experience.
- Enables store to maintain accurate records by reconciling discrepancies in invoices, purchase orders, and other financial documents.
Administrative Assistant
Bruce Temporary Services
08.2019 - 02.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Bachelor of Science - Business Management
University of Houston
Houston, TX12-2022
Skills
- Career guidance
- Human resources
- Partner engagement
- Multitasking and time management
- Teamwork and collaboration
- Accounting and bookkeeping
- Expense reporting
- Problem-solving
- Customer service
- Clear communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Additional
Computer Skills: Microsoft Office (Excel, Word, Powerpoint), Outlook, Google Docs, PeopleSoft, Workforce Manager
Timeline
Career Coach Administrator
H-E-B
11.2020 - Current
Administrative Assistant
Bruce Temporary Services
08.2019 - 02.2020
Bachelor of Science - Business Management
University of Houston
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