Dania Luque
Manteca,CA
Summary
Dynamic administrative professional with a proven track record at J & M Trailer Repair, excelling in customer service and office management. Expert in data entry and scheduling, I streamlined operations and enhanced communication, fostering a collaborative environment. Committed to delivering exceptional support and maintaining meticulous records for optimal efficiency.
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Diligent [Desired Position] with proven track record in managing office operations and providing comprehensive administrative support. Demonstrated ability in streamlining office processes and aiding in project coordination. Known for effective communication and multitasking skills.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
J & M Trailer Repair Administrative Assistant
Veronica Garcia
11.2018 - Current
- Coordinated scheduling and appointments for executive team, ensuring efficient time management.
- Managed correspondence and communications, maintaining professionalism in all interactions.
- Streamlined office operations by implementing new filing systems, enhancing document retrieval efficiency.
- Developed and maintained comprehensive databases to track client information and service requests.
- Oversaw inventory management, ensuring adequate supplies while minimizing costs through strategic sourcing.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Served customers in a professional manner, ensuring all needs were met.
- Drive sales in the electronics department, and lead a fast, fun, and friendly sales floor.
- Office organization, billing, invoicing, collections, supply management, document development, travel arrangement, research, customer service, dispatching, scheduling.
- Data entry in QuickBooks.
Bradford College of Nursing CNA - 6 Weeks Training
Bradford
09.2020 - 10.2020
- Provided compassionate care to patients, ensuring comfort and dignity during daily activities.
- Assisted with patient mobility and transfers, enhancing safety and independence.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained accurate patient records and documentation, supporting care continuity.
- Advocated for patient needs and preferences, improving overall satisfaction with care services.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
Education
High School Diploma -
Tracy High School
Tracy, CA05-2016
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Time management
- File organization
- Administrative support
- Customer and client relations
- Filing
- Customer relations
- Critical thinking
- Strong problem solver
- Scheduling
- Documentation and recordkeeping
- Office management
- Professional communication
- Scheduling and calendar management
- Appointment scheduling
- Recordkeeping
- Verbal communication
- Data organization
- Invoice processing
- Document management
Languages
Spanish
Full Professional
Timeline
Bradford College of Nursing CNA - 6 Weeks Training
Bradford
09.2020 - 10.2020
J & M Trailer Repair Administrative Assistant
Veronica Garcia
11.2018 - Current
High School Diploma -
Tracy High School