Dynamic GME Quality Improvement Initiative Program Manager at St. Luke’s University Health Network, skilled in REDCap and coaching. Orchestrated innovative programs that significantly enhanced recruitment and retention, achieving 100% QI project submission. Established a proven track record in strategic planning and operational oversight, advancing quality improvement and promoting diversity and inclusion in medical education.
Overview
14
14
years of professional experience
1
1
Certification
Work History
GME Quality Improvement Initiative Program Manager
St. Luke’s University Health Network (SLUHN)
Bethlehem, PA
01.2020 - Current
Direct end-to-end program management for Graduate Medical Education (GME) projects and financials; Quality Improvement education expansion, monitoring and evaluation, operational oversight, and recruitment and retention. Develop strategic GME support programs to align with healthcare sector educational objectives focusing on quality improvement, patient safety, wellness, diversity, equity and inclusion, grants, and research. Led team to successfully implement project plans and deliver optimal outcomes; allocated resources, analyzed performance data reports and identified areas for improvement. Liaise with project stakeholders to share project progress. Collaborate with cross-functional teams to ensure seamless project implementation and improve resident recruitment, retention, and student activities at SLUHN.
Developed an innovative GME support program; secured additional institutional resources to enhance training programs.
Launched GME Collaborative program and newsletter, institutional expansion of quality improvement multidisciplinary support, education, and communication.
Expanded the Research Electronic Data Capture (REDCap) Program; compiled critical data to apprise strategic decision-making.
Expanded recruitment and retention within the primary care team and new GME programs – attended the local and national conferences for recruitment.
Launched GME Data Management & Wellness internship.
Currently overseeing education for 511 residents and fellows.
Principle Investigator, Alliance of Independent Academic Medical Centers projects – National Initiative
Manager GME Recruitment, Retention, and Readiness Program
GME Quality Improvement Project Manager
St. Luke’s University Health Network
Bethlehem, PA
01.2019 - 01.2020
Drive GME Quality Improvement (QI) Initiative; oversee QI projects and improve CLER pathways. Coordinated recruitment and retention processes for GME physician residents. Served as REDCap Administrator; designed, executed, and analyzed data from research and quality improvement projects. Led GMI PI Committee, including primary care initiatives and outcomes assessments.
Trained staff in GME initiatives and data management processes.
Served as diversity and inclusion consultant for GME; delivered adequate institutional support.
Attained 100% QI project submission upon physician residents’ graduation.
Promoted REDCap software to enhance research/QI processes; increased REDCap utilization by 85%.
Achieved 70% faculty engagement in QI Collaborative Program.
Research Integration Coordinator
St. Luke’s University Health Network
Bethlehem, PA
01.2017 - 01.2019
Strategized research integration for the new departments at SLUHN; coordinated internal research and QI projects. Devised strategic objectives to improve research. Monitored research project life cycle and promoted internal research engagement across faculty, fellows, physician residents, and students. Collaborated with GME and Chair of Research & Innovation to support research initiatives. Planned continued research education and outreach efforts.
Introducing a Research Internship program to support academic goals and meet research objectives.
Transformed Post-Doctoral Research Program curriculum; created an innovative syllabus and engaging content.
Academic Affairs Coordinator
Geisinger-Community Medical Center
Scranton, PA
01.2012 - 01.2017
Oversaw academic affairs for the new Geisinger Community Medical Center (GCMC) department; strategic planning, professional development initiatives, and physician/student orientation. Organized PR and marketing campaign for GCMC Continuing Education and Podiatry Residency Program. Delivered executive administrative support, including travel arrangements, customer service, physician credentialing, student liaison, grant writing, and scholarly activities.
Championed cultural awareness across residents and medical school programs.
Lake Erie College of Osteopathic Medicine Clinical Campus coordinator
Managed over 150 medical student and advanced practice rotations annually.
Manage over 100 visiting residents and fellows annually.
Demonstrated sound financial judgment in managing over $800K operational budget; controlled costs to meet fiscal goals.
SLUHN- Network Academic & Research Integration Council (NARIC) & IT Subcommittee, GME Wellness Subcommittee, and Institutional Review Board (IRB)
REDCap Consortium, Member
National Association for Healthcare Quality
Association for Hospital Medical Education
American Public Health Association (APHA), Member
Society of Teachers of Family Medicine (STFM), Member
Alliance of Independent Academic Medical Centers (AIAMC), CIAQ and Planning Committee member
Association of Hospital Medical Education (AHME)
National Association of Healthcare Quality (NAHQ), Member
East Stroudsburg University Public Health Advisory Committee
Publications
Mosquera, Dania; Stoltzfus, Jill: Innovative Use of Multilingual Research Electronic Data Capture (REDCap) Module: Preparing Residents in SDoH with Data Management. Poster Presentation Association of Hospital Medical Education April 2025 Fort Lauderdale, FL
Mosquera, Dania: Learning on the Job: Excelling in Clinical Education During Residency. Workshop. Latino Medical Student Association -Northeast March 2025 Bethlehem, PA
Walty, A.; Mosquera, D.; Hepworth, K.; Orlando, J.; Reed, R.; Adams, E.; Stankewicz, H.; Copeland, K.; Tabchi, R.; Muder, S.; Vo, T.; Oluwatomi, A.: FQHC-LA Screening patients for SDoH through an external community organization database: Focusing on Communities Needs and Insecurities. Poster presentation Alliance Independent Academic Medical Center: NI IX Meeting Two April 2024 Tucson, AZ
Alliance Independent Academic Medical Center: NI IX Meeting Three October 2024 Virtual Meeting
Alliance Independent Academic Medical Center: NI IX Meeting Four March 2025 New Orleans, LA
Dobash, G.; Mosquera, D.; McGinley, T.; Orlando, J.; Wang, C.; Wenger, B.: Improving Adult Immunization Rates in Ethnic and Minority Populations. Poster presentation. Alliance Independent Academic Medical Center: NI IX Meeting Two April 2024 Tucson, AZ
Carneiro, R., & Mosquera, D. Breaking the Silence: A Pilot Program in Communication for Primary Care Residencies. Oral presentation. Family Medicine Education Consortium October 2023 Providence, RI.
Carneiro, R., & Mosquera, D. Fight, flight, or freeze: communication is key. Oral presentation. Family Medicine Education Consortium September 2022 Crystal City, VA.
Training
People Management, Disney Institute
Pocono Medical Center’s 2010 Emerging Leader
Project and Portfolio Management Overview, Geisinger
REDCap: Training - New Administrator
SIMPLEQI: Quality Improvement System
COVID-19 Contact Tracing, Johns Hopkins University
Institute for Healthcare Improvement – Open School
Teleos Coaching Program (ongoing)
Custom
Additional information on experience is available upon request.
Timeline
GME Quality Improvement Initiative Program Manager
Coordinator Prenatal Education Programs at St. Luke’s University Hospital & Health NetworkCoordinator Prenatal Education Programs at St. Luke’s University Hospital & Health Network
<ul><li>Manage 5 direct reports as leader of the NW Region ($500M+ annual revenue) for a 6-year-old startup, as the team that owns the crucial business of matching shipments with the most cost-efficient strategies to secure high-quality carriers for our customers.</li><li>Delegated ownership of Product and Programs for Brokerage through proven ability to approach problems analytically.</li><li>Lead 1+ year projects such as creation of a new broker board product, migration of a backend data transformation from shipper to carrier jobs, which set teams up for success with product efficiencies gained/minimal disruption in day-to-day or tooling.</li><li>Achieved a company-wide batching empty miles initiative through partnership with P&E, breaking down complex algorithms to present data driven proposals for scalable solutions that improved batch match rate from 1.3% to 13.5% YoY with estimated $4.5M profit improvement.</li></ul> at Convoy<ul><li>Manage 5 direct reports as leader of the NW Region ($500M+ annual revenue) for a 6-year-old startup, as the team that owns the crucial business of matching shipments with the most cost-efficient strategies to secure high-quality carriers for our customers.</li><li>Delegated ownership of Product and Programs for Brokerage through proven ability to approach problems analytically.</li><li>Lead 1+ year projects such as creation of a new broker board product, migration of a backend data transformation from shipper to carrier jobs, which set teams up for success with product efficiencies gained/minimal disruption in day-to-day or tooling.</li><li>Achieved a company-wide batching empty miles initiative through partnership with P&E, breaking down complex algorithms to present data driven proposals for scalable solutions that improved batch match rate from 1.3% to 13.5% YoY with estimated $4.5M profit improvement.</li></ul> at Convoy
<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC