Dania Perez Jui
Miami,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Receptionist
5th Avenue Concierge
Miami, Florida
12.2023 - 08.2024
- Successfully handled a busy multi-line phone system by quickly responding to calls and efficiently routing them to the appropriate departments or individuals. Maintained thorough message documentation for prompt follow-up.
- Coordinated and scheduled appointments for residents with building management, maintenance staff, and external service providers. Sent reminders and confirmations to ensure smooth operations.
- Handled a variety of administrative tasks, including filing, data entry, and managing correspondence. Maintained accurate and up-to-date resident records and building databases.
- Received, sorted, and distributed mail and packages for residents. Maintained an organized mailroom and ensured timely notification of deliveries.
- Monitored office and building supplies, placing orders as necessary to ensure adequate inventory levels. Coordinated with vendors for timely delivery of supplies.
Cashier/Customer Service Representative
Kino Sandals
Key West , FL
05.2023 - 07.2024
- Ensured compliance with all safety regulations within the store environment.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Resolved customer complaints professionally in accordance with company policy.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Bachelor of Science - Information Technology
Florida International University
Miami, FL05-2026
High School Diploma -
Key West High School
Key West, FL05-2022
Skills
- Certified Microsoft Office Specialist
- Scheduling appointments
- Multi-Line Telephone Systems
- Verbal and written communication
- Time Management
- Positive and professional
- Project Coordination
- Data Entry
- Clerical Support
- Office Management
- File Management
Languages
Spanish
Native/ Bilingual
Affiliations
- Florida Bright Futures Recipient
- Honor Roll 2018-2022
- Basic understanding of medical terminology, anatomy, and physiology
- CPR and First Aid Certified
References
References available upon request.
Timeline
Receptionist
5th Avenue Concierge
12.2023 - 08.2024
Cashier/Customer Service Representative
Kino Sandals
05.2023 - 07.2024
Bachelor of Science - Information Technology
Florida International University
High School Diploma -
Key West High School
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