Dania Rojas-Jimenez
Gaithersburg,MD
Summary
Experienced professional with expertise in fast-paced environments, showcasing strong organizational, technical, and interpersonal skills. Recognized for trustworthiness, ethics, and discretion, along with an unwavering commitment to providing excellent customer service.
Overview
15
15
years of professional experience
Work History
Assistant Branch Manager
Homespire Mortgage LLC, FKA New America Financial
11.2017 - 07.2024
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Managed a high volume of loans simultaneously, prioritizing tasks efficiently to meet deadlines consistently.
- Assisted clients throughout the entire loan process, ensuring their understanding and comfort at every stage.
- Prepared all paperwork for loan package and arranged final closing meeting.
- Facilitated smooth loan closings by coordinating with title companies, attorneys, and borrowers.
Assistant Branch Manager/Mortgage Loan Officer Assistant
New America Financial LLC
09.2016 - 11.2017
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Supervised team of four branch employees and made recommendations regarding performance evaluations.
- Supported loan processing by compiling applicant documentation such as credit reports, employment
- Managed a pipeline of mortgage applications, maintaining accuracy and prioritizing urgent cases.
- Set up files using loan officer checklist and submitted on-time for processing.
- Facilitated smooth loan closings by coordinating with title companies, attorneys, and borrowers.
- Maintained referral pipeline by reaching out regularly to real estate agents, referral partners, and past clients.
Assistant Branch Manager/Mortgage Loan Officer Assistant
Equity Prime Mortgage
01.2014 - 08.2016
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
- Managed a pipeline of mortgage applications, maintaining accuracy and prioritizing urgent cases.
- Set up files using loan officer checklist and submitted on-time for processing.
- Facilitated smooth loan closings by coordinating with title companies, attorneys, and borrowers.
- Maintained referral pipeline by reaching out regularly to real estate agents, referral partners, and past clients.
Mortgage Loan Officer Assistant
New America Financial LLC
03.2011 - 01.2014
- Managed a pipeline of mortgage applications, maintaining accuracy and prioritizing urgent cases.
- Set up files using loan officer checklist and submitted on-time for processing.
- Facilitated smooth loan closings by coordinating with title companies, attorneys, and borrowers.
- Maintained referral pipeline by reaching out regularly to real estate agents, referral partners, and past clients.
Receptionist
Empire Financial Services
07.2009 - 10.2010
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
High School -
Richard Montgomery County
Rockville, MD06.2008
Skills
- Loan application assessment
- FHA loan process background
- Customer relationships
- Branch service quality
- Training and development
- Work prioritization
- Attention to detail
- Excellent work ethic
- Team player
- Proficient in Encompass 360
Languages
Spanish
Native or Bilingual
Timeline
Assistant Branch Manager
Homespire Mortgage LLC, FKA New America Financial
11.2017 - 07.2024
Assistant Branch Manager/Mortgage Loan Officer Assistant
New America Financial LLC
09.2016 - 11.2017
Assistant Branch Manager/Mortgage Loan Officer Assistant
Equity Prime Mortgage
01.2014 - 08.2016
Mortgage Loan Officer Assistant
New America Financial LLC
03.2011 - 01.2014
Receptionist
Empire Financial Services
07.2009 - 10.2010
High School -
Richard Montgomery County
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