Dania Shahid
Philadelphia,PA
Summary
Healthcare professional with extensive experience as a Medical Assistant and Patient Care Coordinator. Proven track record in delivering compassionate patient care and optimizing medical office operations. Committed to continuous professional development in dental and healthcare sectors.
Overview
11
11
years of professional experience
Work History
Student Intern
Clarity Dental
East Brunswick, NJ
05.2022 - 08.2025
- Observed daily routines and clinical procedures, gaining insights into workflows and patient care techniques in dental practice.
- Shadowed multiple dental procedures, including crowns, bridges, fillings, deep cleanings, and extractions.
- Engaged with patients to offer comfort and support, enhancing understanding of patient-centered care.
- Acquired knowledge of dental terminology, anatomy, emergency procedures, and clinical practices.
Patient Care Coordinator - Mental Health
Yang Institute of Integrative Medicine
Bryn Mawr, PA
03.2023 - 01.2024
- Managed over 100 patient appointments weekly, optimizing scheduling to reduce patient wait times and increase satisfaction.
- Educated patients on treatment options and wellness programs offered by the institute.
- Handled insurance verification and pre-authorization processes for patient procedures.
- Maintained accurate records of all patient care activities using electronic health record systems.
- Handled prescription refills, lab test orders, and referrals, ensuring clear communication with pharmacies, laboratories, and specialists.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
Patient Care Coordinator
Boyer Chiropractic
Chambersburg, PA
08.2014 - 08.2018
- Streamlined patient record management and copay documentation for efficiency.
- Coordinated patient appointments to optimize office workflow.
- Facilitated insurance verification and explained benefits to patients.
- Utilized electronic health record systems to manage patient information effectively.
Patient Care Coordinator
Chambersburg Medical Associates
Chambersburg, PA
05.2014 - 08.2018
- Conducted patient intake, including vital signs and medical history, ensuring accurate documentation in EHR system.
- Assisted patients with insurance verification and benefits explanation.
- Managed patient records using electronic health record systems efficiently.
- Handled patient inquiries and resolved concerns in a timely manner.
- Prepared examination rooms and assisted with procedures to maintain cleanliness and organization.
Education
Post Baccalaureate Certificate - Pre-Health Sciences
Saint Joseph's University, College of Liberal Arts
Philadelphia, PA12.2024
Bachelor of Arts - Psychology
Temple University, College of Liberal Arts
Philadelphia, PA12.2022
Skills
- Medical terminology expertise
- Patient support and care
- Vital signs assessment
- Office administration skills
- Scheduling coordination
- Microsoft Office proficiency
- EHR software management
Volunteer Experience
- Humanity First USA, Harrisburg, PA, 07/17, Present, Volunteer, Engaged in community service activities, including food and blood drives and highway cleanups.
- USA Jalsa Salana, Harrisburg, PA, 07/14, 07/24, Volunteer, Assisted elderly attendees and provided guidance, ensuring a safe, accessible environment., Supported security measures, performing checks to maintain a secure entry process.
- UPMC Cardiothoracic Surgery, Harrisburg, PA, 06/20, 06/20, Shadowing Student, Observed day-to-day routine of a Cardiothoracic Surgeon., Shadowed emergency surgeries including heart bypass, endarterectomy, and post-surgery care., Interacted with other medical professionals and patients.
Languages
- Urdu (Proficient)
- Punjabi (Proficient)
- Hindi (Proficient)
Timeline
Patient Care Coordinator - Mental Health
Yang Institute of Integrative Medicine
03.2023 - 01.2024
Student Intern
Clarity Dental
05.2022 - 08.2025
Patient Care Coordinator
Boyer Chiropractic
08.2014 - 08.2018
Patient Care Coordinator
Chambersburg Medical Associates
05.2014 - 08.2018
Post Baccalaureate Certificate - Pre-Health Sciences
Saint Joseph's University, College of Liberal Arts
Bachelor of Arts - Psychology
Temple University, College of Liberal Arts