Dania Shiekh
Rancho Mission Viego,CA
Summary
Friendly and reliable professional with experience in customer service and sales, including work at Starbucks. Comfortable working in fast-paced environments and handling point-of-sale systems. Known for being adaptable, creative, and focused on providing a positive experience for customers.
Overview
8
8
years of professional experience
Work History
Hostess/Food runner
Sylvester’s Italian Chophouse
San Clemente, CA, California
08.2024 - Current
- Escorted guests to proper tables or offered open seating options in bar and patio areas.
- Answered telephones to record and confirm reservations and answer establishment questions.
- Conversed with members and guests in outgoing and friendly manner.
- Distributed, collected, and organized printed menus.
- Maintained clean and neat workplace and dining room area.
Food Runner
Suger Fish
California Oc
03.2025 - 02.2026
- Coordinated with kitchen staff to ensure timely and accurate order deliveries.
- Monitored dining area for guest needs, promptly addressing any concerns or requests.
- Assisted in inventory management by restocking supplies during peak service hours.
- Prepared and arranged food items for service, maintaining presentation standards.
Behavior Technician
Patterns Behavioral Services
Brea, CA, California
09.2022 - 09.2023
- Provided positive reinforcement strategies to encourage desired behaviors in clients.
- Assisted in behavior data collection and behavior log maintenance.
- Collected behavioral data to analyze treatment effects.
- Trained families, caregivers and other professionals on implementation of behavior plans.
- Demonstrated strong organizational skills to ensure accurate record-keeping of client progress.
Starbucks Barista
Starbucks
San Clemente, CA, California
08.2018 - 08.2020
- Operated cash registers and handled cash and card transactions.
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays.
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality.
- Welcomed customers and answered questions regarding menu items and preparation methods.
- Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience.
Education
Bachelor of Arts - Psychology
California State University Fullerton
CA06-2024
Skills
- Exceptional customer service
- Ordering procedures
- Point of sale operation
- Sales expertise
- Friendly and outgoing
- Adaptive and creative
Languages
Arabic
Elementary
Timeline
Food Runner
Suger Fish
03.2025 - 02.2026
Hostess/Food runner
Sylvester’s Italian Chophouse
08.2024 - Current
Behavior Technician
Patterns Behavioral Services
09.2022 - 09.2023
Starbucks Barista
Starbucks
08.2018 - 08.2020
Bachelor of Arts - Psychology
California State University Fullerton