Welcomed and greeted patients' families and hospital staff in a helpful and friendly manner; determined the purpose of the visit and directed them to the appropriate person or department.
Provided administrative support by making patients' charts, scheduling patient transportation, and answering all unit calls.
Coordinated and effectively communicated with clinical staff to ensure that patients were properly admitted and discharged.
Supported clinical staff by efficiently answering call lights, communicating patient needs, and performing small tasks for patients, i.e. fill water, grab ice, retrieve items around the rooms.
Office Administrator
Rollingstone Construction
Houston, TX
09.2022 - Current
Liaised with project manager to independently manage smaller projects or contribute to tasks and activities on larger projects.
Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
Assistant Manager
Starbucks
Houston, TX
10.2018 - 07.2022
Assisted Store Manager with financial statement analysis on monthly business reports and analyzed product comparable percentages for district manager to increase store efficiency and provide solutions.
Collaborated with partners to maximize customer satisfaction, maintain the third place, streamline procedures and improve bottom-line profitability.
Maintained and enforced strict and up tp date cleanliness and social distancing policies regarding the Covid-19 outbreak to ensure both partner safety and customer satisfaction.
Served 100-150 customers, earning $400-$500 every half hour, meeting company metrics and leading most profitable business hours of the day.