Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dania Sotelo

Tukwila

Summary

Dynamic Property Manager with extensive experience at Milestone Properties, excelling in tenant relations and financial reporting. Proven track record in resolving conflicts and enhancing occupancy rates through effective communication and strategic marketing. Skilled in property maintenance and compliance, ensuring high standards and tenant satisfaction while managing diverse vendor relationships.

Overview

1
1
year of professional experience

Work History

Property Manager

Milestone Properties
SeaTac
05.2025 - Current
  • Coordinated property maintenance and repair services for residential units.
  • Managed tenant inquiries and resolved issues promptly and professionally.
  • Conducted regular property inspections to ensure compliance with safety standards.
  • Maintained accurate records of lease agreements and tenant communications.
  • Collaborated with vendors for landscaping, cleaning, and maintenance tasks.
  • Updated property listings on online platforms to attract potential tenants.
  • Assisted in the preparation of rental agreements and move-in documentation.
  • Facilitated regular communication between tenants and property ownership for updates.
  • Handled resident complaints and expedited maintenance requests.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
  • Processed evictions when necessary in accordance with state laws and procedures.
  • Managed all maintenance requests from tenants in a timely manner.
  • Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
  • Facilitated tenant paperwork processing and verification.
  • Ensured that all rent payments were collected on time by following up with delinquent tenants.
  • Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
  • Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
  • Met with prospective tenants to show property and assess applications or sign leases.
  • Negotiated leases, rental agreements, and other contractual documents related to property management activities.
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
  • Updated tenant and unit information to keep current in housing database.
  • Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
  • Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
  • Completed lease applications and verifications, notifying prospects of results.

Building Property Manager

Tecton Corporation
Renton
05.2024 - 04.2025
  • Coordinated property maintenance requests with contractors and service providers.
  • Managed tenant relations to ensure timely communication and issue resolution.
  • Conducted regular property inspections to identify maintenance needs and compliance issues.
  • Maintained accurate tenant records and lease agreements in management software.
  • Supported marketing efforts by showcasing available properties through online listings.
  • Facilitated move-in and move-out processes to ensure smooth transitions for tenants.
  • Handled resident complaints and expedited maintenance requests.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
  • Processed evictions when necessary in accordance with state laws and procedures.
  • Managed all maintenance requests from tenants in a timely manner.
  • Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
  • Ensured that all rent payments were collected on time by following up with delinquent tenants.
  • Facilitated tenant paperwork processing and verification.
  • Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
  • Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
  • Met with prospective tenants to show property and assess applications or sign leases.
  • Negotiated leases, rental agreements, and other contractual documents related to property management activities.
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
  • Updated tenant and unit information to keep current in housing database.
  • Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
  • Exercised direct supervision over property staff.
  • Completed lease applications and verifications, notifying prospects of results.
  • Built relationships with service vendors and submitted associated billing statements.

Education

Ocean View
Huntington Beach, CA
01-2016

Skills

  • Tenant relations
  • Property maintenance
  • Financial reporting
  • Customer service
  • Conflict resolution
  • Time management
  • Vendor coordination
  • Data management
  • Effective communication
  • Problem solving
  • Attention to detail
  • Team collaboration
  • Rent collection
  • Property inspections
  • Maintenance scheduling
  • Preparing property agreements
  • Property marketing and promotion
  • Occupancy management
  • Parking operations
  • Eviction notices
  • Property management
  • Tenant and eviction laws
  • Leasing operations
  • Apartment maintenance
  • Landscaping and grounds maintenance
  • Staff management
  • Lease renewals
  • Lease administration
  • Fair housing mandates
  • Unit vacancies
  • Fair housing compliance
  • Payment collection
  • Eviction procedures

Timeline

Property Manager

Milestone Properties
05.2025 - Current

Building Property Manager

Tecton Corporation
05.2024 - 04.2025

Ocean View

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