Danial Mares
Lakewood,Colorado
Summary
Well-qualified Realtor with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
16
16
years of professional experience
Work History
Realtor
Keller Williams
03.2022 - Current
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Advised and informed prospective clients on current market activities and conditions.
- Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Compared recently sold area properties to determine competitive market prices.
- Negotiated, facilitated, and managed real estate transactions.
Call Center Associate
Kaiser Permanente
04.2021 - 11.2021
- Assisted customers by answering questions, responding to inquiries and scheduling appointments.
- Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of services and creating welcoming, positive experiences.
- Received multiple positive reviews acknowledging dedication to excellent customer service.
Pharmacy Technician
Kaiser Permanente
05.2008 - 11.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Collected co-payments or full payments from customers.
Education
Bachelor of Science - Healthcare Administration
College America - Denver CO
Denver, COSkills
- Pricing Negotiation
- Closing Support
- Leasing and Sales
- Contract Negotiation
- Business Development
- Marketing Management
- Property Research
- Market Research
Timeline
Realtor
Keller Williams
03.2022 - Current
Call Center Associate
Kaiser Permanente
04.2021 - 11.2021
Pharmacy Technician
Kaiser Permanente
05.2008 - 11.2021
Bachelor of Science - Healthcare Administration
College America - Denver CO