Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
Generic
Danial Alraheb

Danial Alraheb

Chula Vista,CA

Summary

Results-driven Associate graduate pursuing a Bachelor’s degree in Business Management, with proven experience in optimizing business transactions and implementing strategies that drive sales growth. Strong communication and leadership skills enable effective project management and the cultivation of robust client relationships. Core competencies include sales strategy development, team collaboration, and operational management. Aiming to contribute academic insights and hands-on skills within a dynamic business environment.

Overview

5
5
years of professional experience

Work History

Calling Agent

Insurance Agent App
Chula Vista
01.2022 - 08.2022
  • Assisted administrative team with accepting orders, scheduling appointments or meeting rooms or sending and receiving faxes.
  • Responded to customer inquiries via phone, email or chat.
  • Utilized problem solving skills to resolve complex customer issues.
  • Provided excellent customer service throughout each call.
  • Confirmed required criteria met for product.
  • Generated leads through cold calling prospective clients.

Assistant Manager

H&H
Amman, Jordan
05.2018 - 03.2021
  • Interacted with customers and vendors with utmost professionalism to solve various problems.
  • Engaged in negotiations with suppliers regarding contracts, pricing, delivery schedules.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Trained new employees on cashiering techniques, safety procedures and customer service protocols.
  • Performed regular price comparisons with competitors' products and services.
  • Processed purchases swiftly while maintaining transaction accuracy.
  • Guided customers to desired products, responded to questions and shared product knowledge.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Supervised sales activities, refreshed stock and handled purchases.
  • Inspected items for damage, and obtained replacements for customers.
  • Supported front-line staff in improving customer experience and maintaining high satisfaction rates.
  • Managed daily transactions and ensured proper cash balance at closing.

Store Manager

Find Store
Jordan, Amman
03.2017 - 03.2018
  • Inspected items for damage and obtained replacements for customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Operated the cash register, collected payments, and provided accurate change.
  • Implemented effective cost-control measures to maximize profitability.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Monitored stock levels regularly to avoid out-of-stock situations.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Reviewed financial statements including profit and loss reports.
  • Organized promotional events such as special sales or discounts.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.

Education

Associate of Arts - Business Management

Southwestern College
Chula Vista
12-2024

Associate of Arts - Mathematics

Southwestern College
Chula Vista
12-2024

High School Diploma -

Philadelphia National Schools
Jordan
08-2018

Skills

  • Effective Communicator
  • Versatile Approach to Challenges
  • Effective Time Management
  • Work ethic
  • Leadership role
  • Customer service
  • Sales and marketing
  • Operations management
  • Financial management
  • Upselling
  • Calm demeanor
  • Product sales
  • Customer engagement
  • Vendor relationship management

Languages

English speaker (native speaker)

Arabic speaker (native speaker)

Timeline

Calling Agent

Insurance Agent App
01.2022 - 08.2022

Assistant Manager

H&H
05.2018 - 03.2021

Store Manager

Find Store
03.2017 - 03.2018

High School Diploma -

Philadelphia National Schools

Associate of Arts - Business Management

Southwestern College

Associate of Arts - Mathematics

Southwestern College

Similar Profiles

CREATE PROFILE
Danial Alraheb