Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Company Driver
Charters Etc.
Broussard, Louisiana
02.2024 - Current
Loaded and unloaded delivery vehicles with required packages, documents or other materials for specific routes.
Ensured compliance with all applicable safety regulations while driving and loading and unloading cargo.
Maintained accurate records of deliveries, including signatures from recipients as proof of delivery.
Maintained flawless driving record throughout employment.
Transported passengers to and from requested destinations.
Shift Manager
Chick-fil-A
Lafayette, Louisiana
03.2023 - 03.2024
Developed and maintained positive working relationships with staff, customers, and vendors.
Monitored store operations to ensure compliance with company policies and procedures.
Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
Investigated customer complaints regarding merchandise quality or availability promptly.
Assisted in resolving escalated customer service issues in a timely manner.
Provided coaching and guidance to team members when necessary to improve performance.
Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
Resolved conflicts between staff members in a professional manner.
Helped employees accomplish tasks during peak periods.
Communicated with other shift managers to facilitate continuum of customer service.
Coached employees on interactions with customers to drive exceptional service.
Company Truck Driver
Mccormick Trucking U.S. Mail Delivery
Murfreesboro, Tennessee
01.2019 - 03.2023
Loaded, secured and unloaded cargo on flatbed trailer.
Verified delivery instructions, routes and load weights.
Inspected truck before and after trips to ensure proper working order.
Maintained accurate logbook of driving activities to ensure compliance with federal regulations.
Delivered goods in a timely manner while obeying traffic laws and speed limits.
Responded quickly to any traffic delays or other incidents encountered during route.
Communicated regularly with dispatcher regarding delivery updates and arrival times.
Provided courteous service when interacting with customers at delivery sites.
Performed pre-trip inspections of vehicles according to DOT requirements.
Managed paperwork associated with each load including invoices, manifests.
Adhered strictly to all applicable state and federal transportation regulations.
Conducted regular maintenance checks on trucks such as checking oil levels, tire pressure, brakes.
Responsible for keeping the truck clean inside and out at all times.
Ensured that cargo was loaded properly using appropriate securement methods.
Inspected company vehicles on daily basis and reported damages or issues.
Transported orders and miscellaneous items to and from defined locations.
Maintained flawless driving record throughout employment.
Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
Completed transfers at hubs and final destinations to keep routes on schedule.
Obtained signatures needed to complete and process paperwork.
Worked well with dispatchers to communicate route and schedule changes.
Processed shipment documents neatly and efficiently for each load.
Company Truck Driver
Martin Distribution
Lafayette, Louisiana
06.2015 - 12.2018
Education
Certificate of Completion Computer Course - Computers
Smile Community Agency, New Iberia, LA
08-2000
High School Diploma -
N.I S.H., New Iberia, LA
05-1995
Skills
Great Customer Service
Personnel transport
Passenger safety
Daily log updates
Accident prevention
Trip reporting
Impeccable driving record
Accurate trip logs
Great Communication Skills
Very Detailed and Organized
Timeline
Company Driver - Charters Etc.
02.2024 - Current
Shift Manager - Chick-fil-A
03.2023 - 03.2024
Company Truck Driver - Mccormick Trucking U.S. Mail Delivery
01.2019 - 03.2023
Company Truck Driver - Martin Distribution
06.2015 - 12.2018
Smile Community Agency - Certificate of Completion Computer Course, Computers
N.I S.H. - High School Diploma,
Languages
English
Beginner
A1
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract Work
Work Location
RemoteOn-Site
Important To Me
Career advancementWork-life balanceWork from home optionPersonal development programsHealthcare benefitsCompany CultureFlexible work hoursTeam Building / Company RetreatsStock Options / Equity / Profit Sharing401k matchPaid time offPaid sick leave
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