Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danica Gill

Josephine,TX

Summary

Proven leader in operations management with a track record of enhancing efficiency and profitability at Aristocrat Property Management. Skilled in customer relationship management and problem-solving, achieving higher employee retention and improved vendor terms. Demonstrates exceptional team leadership and decision-making abilities, driving projects to completion within budget and timelines.

Overview

18
18
years of professional experience
2
2
years of post-secondary education

Work History

Operations Manager

Aristocrat Property Management
11.2022 - Current
  • Supervised operations and maintained fruitful vendor and client relationships to retain accounts and project expansion.
  • Enhanced project efficiency by streamlining processes and implementing innovative project management methodologies
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Solved multi-faceted issues with effective project management approaches.
  • Streamlined project management processes by implementing efficient tracking and communication systems.
  • Streamlined project management, coordinating with contractors and suppliers to ensure smooth installations.

Executive Assistant

John Cross Mortgage
07.2018 - 11.2022
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Contributed to development of internal policies and procedures, enhancing organizational effectiveness and compliance.
  • Improved document management and accessibility with creation of centralized digital repository.
  • Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
  • Enhanced customer satisfaction by implementing efficient scheduling and project management techniques.
  • Streamlined project management processes by integrating Agile methodologies into daily workflows.

Executive Assistant

Mr. Sunshine Solar
01.2015 - 07.2018
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
  • Streamlined communication between departments including efficient CRM utilization resulting in more effective project coordination and execution.
  • Wrote reports, and newsletters, professionally edited documents and articles for publication.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Streamlined project management processes for increased efficiency in completing municipal projects.

Office Manager & Sales Associate

Lee Lighting Logistics
05.2006 - 05.2010
  • Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Completed additional training for advanced product knowledge and forthcoming lighting developments and regulations.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.

Education

Collin County Community College District
Plano, TX
08.2017 - 05.2019

Champions School Of Real Estate
Online
07.2021 - 07.2021

National Association of Mortgage Processors (NAMP)
Online
09.2022 - 09.2022

Skills

    Problem-Solving

    Team Leadership

    Operations Management

    Customer Service

    Decision-Making

    Project Management

    Customer Relationship Management (CRM)

    Invoice Processing

Timeline

Operations Manager

Aristocrat Property Management
11.2022 - Current

National Association of Mortgage Processors (NAMP)
09.2022 - 09.2022

Champions School Of Real Estate
07.2021 - 07.2021

Executive Assistant

John Cross Mortgage
07.2018 - 11.2022

Collin County Community College District
08.2017 - 05.2019

Executive Assistant

Mr. Sunshine Solar
01.2015 - 07.2018

Office Manager & Sales Associate

Lee Lighting Logistics
05.2006 - 05.2010
Danica Gill