Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Timeline
Generic

Danica Melaragno

Loveland

Summary

Dynamic professional with extensive experience in customer service and sales at Hogfish Seafood & Smokehouse. Enhanced guest satisfaction through effective communication and thorough menu knowledge, leading to increased sales and a loyal clientele. Maintained high sanitation standards while managing high-volume dining environments, ensuring positive guest experiences. Proven track record of improving workflow and team efficiency, significantly contributing to the restaurant's reputation for excellence in service.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Hogfish Seafood & Smokehouse
Loveland
07.2022 - Current
  • Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies.
  • Kept a high level of cleanliness and sanitation.
  • Make sure tables are happy and content with their orders.
  • I did all that was asked and more daily.

  • Upheld high standards of sanitation in accordance with health department regulations.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Provided exceptional service to high volume of daily customers.
  • Followed health safety guidelines when preparing and serving food products.
  • Took orders from customers accurately and in a timely manner.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Trained new employees to perform duties.
  • Addressed complaints to kitchen staff and served replacement items.

Student Esthetician

Northern Colorado Advanced Asthetics Academy
Loveland
12.2024 - 05.2025
  • Maintained detailed records of client preferences and product usage for personalized service.
  • Developed expertise in available services through comprehensive training sessions.
  • Educated clients on tailored skin care techniques to address individual needs.
  • Performed facial treatments, including cleansing, exfoliation, extractions, and massage.
  • Conducted consultations to assess skin conditions and recommend appropriate treatments.
  • Operated machinery safely while maintaining high standards of sanitation and sterilization.
  • Managed scheduling conflicts effectively, ensuring uninterrupted customer service.
  • Utilized software tools to streamline processes and enhance operational efficiency.

Cook/Cashier

QDOBA Mexican Eats
Loveland
06.2022 - 08.2022
  • Maintained stock levels to ensure efficient line operation.
  • Streamlined customer flow for faster service.
  • Verified completeness of online orders to enhance accuracy.

Cashier/Server

Sonic Drive-In
Loveland
03.2022 - 06.2022
  • Restocked drink machines to ensure availability and customer satisfaction.
  • Maintained accurate and secure cash drawers by verifying bills and managing change.
  • Acquired skills to efficiently count coins and verify currency authenticity.
  • Cleaned store during downtime to maintain a welcoming environment.

Education

Esthetics Licensing - Esthetics

Northern Colorado Advanced Asthetics Academy
Loveland, CO
05-2025

High School -

James Madison High School
NY
04-2024

Skills

  • Customer service and sales expertise
  • Communication skills
  • Menu knowledge and specials
  • Performance improvement strategies
  • Food station setup and sanitation
  • Front-of-house management
  • Item promotion and upselling
  • Cash handling and payment processing
  • Menu memorization and food running
  • Food safety standards
  • Beverage pairing expertise
  • Client education and recommendations
  • Relationship management and care
  • Time management and attention to detail
  • Adaptability to dietary restrictions
  • Hygiene practices and demeanor
  • Professionalism and decision-making skills
  • Age verification and etiquette
  • Reservations management and training
  • POS operation and OSHA certification
  • Skin analysis expertise
  • Facial treatments proficiency
  • Problem-solving skills
  • Multitasking and organization strategies

Certification

  • Basic Esthetics
  • Spa Girl lymphatic drainage certification
  • Art of the lash
  • Waxing specialist
  • OSHA
  • NCEA
  • Makeup artistry
  • Management and ethics
  • Interpersonal skills and salesmanship
  • Basic laser safety
  • Chemical peels
  • Microdermabrasion and Dermaplaning

Languages

English
Professional

Timeline

Student Esthetician

Northern Colorado Advanced Asthetics Academy
12.2024 - 05.2025

Server

Hogfish Seafood & Smokehouse
07.2022 - Current

Cook/Cashier

QDOBA Mexican Eats
06.2022 - 08.2022

Cashier/Server

Sonic Drive-In
03.2022 - 06.2022

Esthetics Licensing - Esthetics

Northern Colorado Advanced Asthetics Academy

High School -

James Madison High School

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