Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Danica Park

Santee,CA

Summary

Personable and positive individual with knack for creating welcoming environments and ensuring customer satisfaction. Familiar with basic beverage preparation techniques and adept at quickly learning new recipes and equipment operation. Aiming to enhance customer experience and contribute to thriving workplace.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Boba Barista/Cashier

Boba Joy
03.2024 - 02.2025
  • Working in a small shop with only one other person, I would have to consistently multitask and take orders while making food and drink items efficiently.
  • Experience with working independently, opening the shop alone and closing my section of the store in time for closing.
  • I was offered shift lead position back in August of 2024 after six months of working, but I turned it down due to school.
  • Collaborated with team members to optimize workflow during peak hours for improved customer service.
  • Maintained a clean and organized workspace, adhering to strict health and safety standards.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Old Navy Sales Associate

Old Navy
03.2023 - 10.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled an average of 15 cash transactions a shift efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

General Help

Cheesy Express Grilled cheese and shakes
11.2022 - 01.2023
  • Supported daily operations, ensuring smooth workflow and increasing overall productivity.
  • Supported customer service efforts when needed, addressing concerns or requests professionally.
  • Responded to at least 10 telephone, email, and in-person customer inquiries per shift.
  • Fostered a positive work environment through proactive problem-solving approaches.

Education

High school diploma or GED -

Grossmont Middle College High School
El Cajon, CA
06.2024

Skills

  • Food Safety (1 year)
  • Food Preparation
  • Retail sales
  • Barista Experience (1 year)
  • Kitchen Experience (1 year)
  • Cleaning Experience (1 year)
  • Food Service
  • Cashiering (3 years)
  • Food Handling (1 year)
  • Kitchen Management Experience (1 year)
  • Strong work ethic
  • Adaptability in Fast-paced environments

Certification

  • Driver's License
  • November 2023 to Present

Languages

English - Fluent

Timeline

Boba Barista/Cashier

Boba Joy
03.2024 - 02.2025

Old Navy Sales Associate

Old Navy
03.2023 - 10.2023

General Help

Cheesy Express Grilled cheese and shakes
11.2022 - 01.2023

High school diploma or GED -

Grossmont Middle College High School

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