Danica Rampino

-Assist the Principal in all day-to-day functions
-Office & Field Staff
-Collaborate with corporate services (HR, IT, Marketing, Payroll, Finance, etc).
-Hiring, terminations, equipment, reporting, etc…
-Motivate, coach, mentor, train, and develop staff using Humble, Hungry, Smart philosophy
-Responsible for office staff pathway to growth- planning internal team building, employee lunches, and check-ins
-Analyze the company’s organizational process and find ways to enhance employees’ work quality and productivity
-Ensure employee utilization, timelines, and work efficiency goals are met
-Report all accidents and injuries in a timely manner
-Promote safe jobsite conditions
-Provide support to the customer, including development of support of technology and processes
-Measuring and managing client satisfaction
-Build and/or improve internal operational policies and strategies that keep the organization functioning smoothly
-Manage the development, tracking and reporting of annual KPIs.
-Identifying project risks and develop and implement solutions
-Manage the process for dispatching field labor
-Long-term planning to create initiatives that further the company’s overall goals
-Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
-Facilitating weekly operations meetings
-Keeping track of vendor pricing
-Plan, direct, control, and monitor the operations department budget(s)
-Manage and oversee all purchasing to ensure deadlines are met
-Any other tasks assigned by Principal/Ownership

- Collaborate with and oversee accounting and estimating departments

- Monitor budgets and update them monthly for customer pay applications

- Communicate with clients directly regarding budget, schedule, delays, change orders, selections, etc.

- Create, implement, and continually seek to improve procedures to ensure the business runs smoothly

- Boosted productivity by establishing effective communication channels between departments.

- Handle all AP & AR related matters, including creating and mailing cost-plus invoices to clients.
- Create all internal job files and binders.

-Meet with clients regularly to walk job site to track and document any changes and decisions made.
- Assist with permitting process, as needed.
- Work directly with Principal of company, as well as Project Managers, to insure that all materials are ordered and delivered on time according to each project’s schedule.
- Code AP invoices weekly and track budgets.
- Enter Change Orders, Purchase Orders, and Sub Contracts into accounting system.
- Visit job sites to document progress.
- Organize and track owner selections.
- Experience with creating and managing project schedules in both Microsoft Project & FastTrack.
- Create close-out binders for clients.
- Create forms for internal and external use.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.

• Completed data entry tasks with accuracy and efficiency.
• Followed established procedures to enter and process data correctly.
• Organized, sorted, and checked input data against original documents.
• Scanned documents and saved in database to keep records of essential organizational information.