Summary
Overview
Work History
Education
Skills
Timeline
Generic
Danica Suarez

Danica Suarez

Windsor,CA

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, tem, and organizational levels. Eager to master new policies and procedures while contributing to patient care initiatives within a fast-paced hospital, outpatient, or hospice setting. Proactive and reliable multitasker with excellent organization skills and ability to prioritize patient needs and coordinate daily basic care needs. Excellent written and verbal communication skills, attention to detail, and passion for process improvement efforts and problem-solving.

Overview

8
8
years of professional experience

Work History

Medical Assistant

Santa Rosa Community Health Centers
05.2025 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.

Medical Assistant Technician

North Bay Eye Association
09.2024 - 06.2025
  • Assisted with dilating patients or using eye medications when directed by optometrist.
  • Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
  • Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Maintained a clean work environment by adhering to established hygiene standards during all phases of the optical process.
  • Assisted optometrists with eye examinations, ensuring accurate results and a comfortable experience for patients.

Medical Assistant (Extern)

Kaiser Permanente
06.2024 - 08.2024
  • Assisted in patient care, including taking vital signs, performing basic medical procedures, and preparing patients for examinations.
  • Provided patient education on health management, preventive care, and prescribed treatments as directed by physicians.
  • Administered injections, vaccines, and medications as prescribed by healthcare providers, ensuring adherence to safety protocols.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Accurately documented patient information, medical history, and clinical notes in electronic health records (EHR) systems.
  • Managed patient scheduling, appointment follow-ups, and coordinated care referrals within the healthcare team.
  • Supported physicians during medical examinations and minor surgical procedures, ensuring all necessary instruments and materials were prepared.
  • Sterilized and maintained medical instruments and equipment in compliance with health and safety regulations.
  • Communicated effectively with patients regarding test results, treatment plans, and follow-up care instructions.
    Provided empathetic and patient-centered care, ensuring that all patient interactions aligned with Kaiser's commitment to excellence in healthcare.
  • Managed front desk operations, including greeting patients, verifying insurance information, and handling patient inquiries.
  • Processed billing and insurance claims, ensuring accuracy in coding and documentation for seamless reimbursement.
  • Collaborated with physicians, nurses, and other healthcare professionals to deliver comprehensive patient care.
  • Participated in team meetings and contributed to quality improvement initiatives aimed at enhancing patient outcomes.
  • Supported patient mobility and comfort during visits, demonstrating empathy and professionalism.
  • Conducted EKGs and interpreted results, aiding in accurate diagnosis of cardiac conditions.

Customer Service Representative

Staubli Electrical Connectors
02.2022 - 07.2023
  • Responsible for maintaining a customer base of approximately 300 clients through tasks such as quotations, sales order entries, and delivery creations.
  • In 2022, work diligently with a co-worker to maintain a client and continue business with them that added to a combined total of $5 million in sales for the company.
  • Increased repeat business through excellent customer service and communication skills.

Closing Coordinator

U.S. Mortgage/NP Incorporated
09.2020 - 11.2021
  • Expedited closings by managing deadlines efficiently, prioritizing tasks according to necessity and urgency.
  • Safeguarded sensitive client information by adhering to strict data privacy protocols within every aspect of the firms internal transaction management system.
  • Contributed to the overall success of the team by maintaining a strong sense of professionalism and commitment to high-quality work at all times.

Business Manager

Mike's Plumbing & Rooter Service
12.2017 - 08.2020
  • Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
  • Implemented cost-cutting measures, resulting in substantial savings for the organization without compromising on quality or performance.
  • Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.

Education

Program Certificate - Medical Assisting

Santa Rosa Junior College
08.2024

Skills

  • Patient Care Coordination
  • Medical Terminology
  • HIPAA Compliance
  • EMR / EHR
  • Healthcare billing expertise
  • Patient Scheduling and Cancellation, Referrals for Physical Therapy, Mammography MRI / CT scan, Reviewing & Documenting Telephone encounters, Web encounters,
  • Adult and infant vital sign assessment
  • BLS/CPR Certification
  • Medical administrative support
  • Emergency Response Preparedness
  • Equipment Sterilization
  • OB/GYN procedures: PAPs, IUD removal set-up, IUD insertion, Implant set-up, Implant removal, GC / CT, BV swab set up
  • Medication Administration / Oral medication and Immunizations: IM injection, SQ injection, B12 administration, Toradol administration, Oral meds administration, TB injection, Nebulizer treatments
  • Laboratory Specimen Collection
  • Insurance eligibility verification
  • Patient flow management
  • Small business management
  • Operations Management
  • Assistance with diagnostic evaluations
  • Accurate data entry
  • Specimen labeling
  • Insurance authorizations
  • Computer Proficiency
  • Problem Resolution
  • Critical Thinking
  • Data privacy compliance
  • Customer-focused telephone support
  • Decision-Making Competence
  • Point of sale operation
  • Regulatory Compliance
  • Quality Control
  • Task Prioritization
  • Time Management
  • Organizational Skills
  • Office equipment operations: EKG, Hearing test, Visual Field testing, OCT testing, IOP Testing, Refraction testing, Ultrasound,
  • Documentation of infant and children data
  • Procedures assistance: Setting up Sterile tray for procedures ( Clinic-specific) Instrumentation, DREM, Biopsy, Circumcision, Fetal Monitor/ NST, Labeling specimen, Removal of Dirty instruments after procedures,
  • Lab testings, Hemoglobin A1C, Pregnancy Testing, Blood Glucose, Urine Dip-short/long Dip, Strep A/ Throat Culture, HIV, Urine Drug Screen & sending labs to Quest,
  • Ear Lavage

Timeline

Medical Assistant

Santa Rosa Community Health Centers
05.2025 - Current

Medical Assistant Technician

North Bay Eye Association
09.2024 - 06.2025

Medical Assistant (Extern)

Kaiser Permanente
06.2024 - 08.2024

Customer Service Representative

Staubli Electrical Connectors
02.2022 - 07.2023

Closing Coordinator

U.S. Mortgage/NP Incorporated
09.2020 - 11.2021

Business Manager

Mike's Plumbing & Rooter Service
12.2017 - 08.2020

Program Certificate - Medical Assisting

Santa Rosa Junior College

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