Danica E. Suarez
Santa Rosa,CA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, tem, and organizational levels. Eager to master new policies and procedures while contributing to patient care initiatives within a fast-paced hospital, outpatient, or hospice setting. Proactive and reliable multitasker with excellent organization skills and ability to prioritize patient needs and coordinate daily basic care needs. Excellent written and verbal communication skills, attention to detail, and passion for process improvement efforts and problem-solving.
Overview
7
7
years of professional experience
Work History
Medical Assistant (Extern)
Kaiser Permanente
06.2024 - 08.2024
- Assisted in patient care, including taking vital signs, performing basic medical procedures, and preparing patients for examinations.
- Provided patient education on health management, preventive care, and prescribed treatments as directed by physicians.
- Administered injections, vaccines, and medications as prescribed by healthcare providers, ensuring adherence to safety protocols.
- Obtained client medical history, medication information, symptoms, and allergies.
- Accurately documented patient information, medical history, and clinical notes in electronic health records (EHR) systems.
- Managed patient scheduling, appointment follow-ups, and coordinated care referrals within the healthcare team.
- Supported physicians during medical examinations and minor surgical procedures, ensuring all necessary instruments and materials were prepared.
- Sterilized and maintained medical instruments and equipment in compliance with health and safety regulations.
- Communicated effectively with patients regarding test results, treatment plans, and follow-up care instructions.
Provided empathetic and patient-centered care, ensuring that all patient interactions aligned with Kaiser's commitment to excellence in healthcare. - Managed front desk operations, including greeting patients, verifying insurance information, and handling patient inquiries.
- Processed billing and insurance claims, ensuring accuracy in coding and documentation for seamless reimbursement.
- Collaborated with physicians, nurses, and other healthcare professionals to deliver comprehensive patient care.
- Participated in team meetings and contributed to quality improvement initiatives aimed at enhancing patient outcomes.
Server
The Publican Windsor
05.2023 - 08.2024
- Managed 23 tables as a Single Server during weekly special event while maintaining 100% customer satisfaction
- Provided exceptional, friendly, and fast service in an 80+ seat establishment, developing a broad base of regular customers based on work performance
- Managed nightly close-out procedures to assist management and ensure proper accounting and health & safety protocols
Customer Service
Staubli Electrical Connectors
02.2022 - 07.2023
- Responsible for maintaining a customer base of approximately 300 clients through tasks such as quotations, sales order entries, and delivery creations
- In 2022, work diligently with a co-worker to maintain a client and continue business with them that added to a combined total of $5 million in sales for the company
- Increased repeat business through excellent customer service and communication skills.
Closing Coordinator
U.S. Mortgage/NP Incorporated
09.2020 - 11.2021
- Expedited closings by managing deadlines efficiently, prioritizing tasks according to necessity and urgency.
- Safeguarded sensitive client information by adhering to strict data privacy protocols within every aspect of the transaction management system used internally at our firm.
- Contributed to the overall success of the team by maintaining a strong sense of professionalism and commitment to high-quality work at all times.
Business Manager
Mike's Plumbing & Rooter Service
12.2017 - 08.2020
- Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
- Implemented cost-cutting measures, resulting in substantial savings for the organization without compromising on quality or performance.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
Education
Program Certificate - Medical Assisting
Santa Rosa Junior College
Santa Rosa, CA08.2024
Skills
- Patient Care Coordination
- Medical Terminology
- HIPAA Compliance
- EMR / EHR
- Medical Billing
- Patient Scheduling
- Vital Sign Monitoring
- BLS/CPR Certification
- Medical office administration
- Emergency Response Preparedness
- Equipment Sterilization
- OB/GYN procedures
- Immunization Administration
- Laboratory Specimen Collection
- Procedure Assistance
- EKG
Timeline
Medical Assistant (Extern)
Kaiser Permanente
06.2024 - 08.2024
Server
The Publican Windsor
05.2023 - 08.2024
Customer Service
Staubli Electrical Connectors
02.2022 - 07.2023
Closing Coordinator
U.S. Mortgage/NP Incorporated
09.2020 - 11.2021
Business Manager
Mike's Plumbing & Rooter Service
12.2017 - 08.2020
Program Certificate - Medical Assisting
Santa Rosa Junior College