Summary
Overview
Work History
Education
Skills
Timeline
Generic

DaNidrah Carson

Montgomery

Summary

Diligent worker with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

6
6
years of professional experience

Work History

Cashier

Burlington
06.2024 - 08.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Peer mentor

Auburn University at Montgomery
08.2022 - 05.2023
  • Making sure every student in the class is receiving the information successfully.
  • Serving as a bridge between the professor and the student if they need to talk about anything.
  • I assist with any assignments they openly say they are needing help with also holding study sessions if needed before any test or quiz.
  • Conducted regular check-ins with mentees to monitor progress towards achieving their goals and to address any concerns or challenges faced along the way.
  • Developed strong relationships with mentees, fostering a positive learning environment.
  • Encouraged mentees to develop strong decision-making and problem-solving skills.

Team Member/cashier

Dollar Tree
06.2019 - 05.2021
  • Making sure that all areas are clean around my station.
  • I had to make sure the shelves were stocked appropriately.
  • I also had to make sure that all customers were able to find everything they needed.

CREW/ EXPEDITOR

Auburn University at Montgomery Cafe
09.2020 - 05.2021
  • My main objective was to make sure all order were made correctly and given out in a timely manner.
  • I also had to ensure that every customer was treated with respect and courtesy.
  • Ensuring that they were well taken care of.

Team Member/CARHOP

SONIC
06.2018 - 08.2018
  • Making sure all the customers on the yard are satisfied with services those orders are out as fast as possible.

Education

BACHELOR’S DEGREE - SOCIAL WORK

Auburn University At Montgomery
Montgomery, AL
05.2023

High School Diploma -

Holtville High SchooL
05.2018

Skills

  • Active Listening
  • Honesty
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Customer assistance
  • Customer relations
  • Organization
  • Good Communication
  • Teamwork
  • Problem Solving
  • Leadership
  • Customer service

Timeline

Cashier

Burlington
06.2024 - 08.2024

Peer mentor

Auburn University at Montgomery
08.2022 - 05.2023

CREW/ EXPEDITOR

Auburn University at Montgomery Cafe
09.2020 - 05.2021

Team Member/cashier

Dollar Tree
06.2019 - 05.2021

Team Member/CARHOP

SONIC
06.2018 - 08.2018

High School Diploma -

Holtville High SchooL

BACHELOR’S DEGREE - SOCIAL WORK

Auburn University At Montgomery