DANIECE DEDEAUX
Conyers,GA
Summary
Organized and detail-oriented Investigator dedicated to improving efficiency, productivity, and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.
Overview
11
11
years of professional experience
Work History
Claims Adjuster
Progressive Insurance
05.2023 - Current
- Evaluate insurance policies and analyze damages to determine coverage, assessment of damages, and settlements.
- Investigate facts of loss and ensure coverage and liability decisions are consistent with the report of the accident.
- Communicate effectively with customers and provide timely updates for customer concerns.
- Interview and collect documents from customers, agents, and witnesses; including police reports.
- Maintain a clear desk by setting diaries and determining most effective and efficient sequence of activities to make timely contact with all relevant parties.
- Assist insured customers and claimants with property damage, rental and total loss exposures.
Remote Loan Officer Assistant
Axia Home Loans
07.2018 - 03.2023
- Increased loan application efficiency by streamlining documentation and verification processes.
- Assisted underwriters in determining loan eligibility for improved approval rates and client satisfaction for first-time homebuyers.
- Coordinated with loan officers to optimize the pre-approval process, resulting in a smoother overall experience for clients.
- Facilitated prompt closing of loans by organizing necessary paperwork and collaborating effectively with title companies.
- Improved turnaround times for loan applications through effective prioritization and proactive problem-solving techniques,
Production Assistant
Stearns Lending, LLC
08.2016 - 09.2018
- Reduced production errors through close attention to detail and thorough quality control checks.
- Enhanced production efficiency by streamlining processes and implementing organizational improvements.
- Order appraisals and negotiate low value appraisals with sellers and buyers (customers) to come to newly agreed sales price or schedule bids with different estimators for repairs.
- Assist new homeowners with requesting and completing homeowner's insurance estimates and ensuring proper coverage and replacement cost is confirmed for closing.
Loan Documentation Compliance Specialist
Wells Fargo Bank, N.A.
04.2015 - 02.2016
- Improved loan documentation accuracy by meticulously reviewing and verifying all required documents.
- Reduced processing time for loan applications by streamlining the document collection process.
- Enhanced compliance adherence by conducting regular audits of loan files and documentation.
- Collaborated with loan officers to ensure complete understanding of regulatory requirements, resulting in fewer errors during application review.
Timeline
Claims Adjuster
Progressive Insurance
05.2023 - Current
Remote Loan Officer Assistant
Axia Home Loans
07.2018 - 03.2023
Production Assistant
Stearns Lending, LLC
08.2016 - 09.2018
Loan Documentation Compliance Specialist
Wells Fargo Bank, N.A.
04.2015 - 02.2016