Daniel Acosta

Collaborate with clients to define project requirements and deliverables. Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content. Brainstormed ideas to create useful content for clients. Provided writing support for various projects and departments. Organized material to research and complete writing tasks. Wrote and edited high-quality content and visually impactful programs under deadline pressure with an exciting, captivating, and authentic approach. Translated technical terminology and jargon into plain, clear language for S.O.P documents.

Determine and address challenges arising from lottery ticket production. Collaborate with operations personnel to rectify technological problems. Guarantee that production requirements are fulfilled within specified time frames. Proficiency in utilizing G-Suite tools and E-commerce platforms. Investigated and resolved system-related issues, enhancing usability and functionality. Effectively structured tasks to achieve ambitious production targets. Conducted test procedures setup and execution.

During my 3 years as the General Manager at Speedy Stop Food Stores, LLC, my central focus and duties revolved around ensuring the seamless operation of the store. I managed four distinct departments, each with its own unique requirements. This encompassed various responsibilities, such as staff recruitment, onboarding, training, scheduling, and adeptly managing bookkeeping tasks using Microsoft Excel.
Additionally, I oversaw critical functions including operations, auditing, invoice reconciliation, department-specific sales insights, executing new promotional signage, nurturing positive vendor relationships, maintaining stringent cash control measures, and ensuring the establishment's safety protocols.
In this capacity, I also played a pivotal role in mentoring and motivating my team, empowering them to grasp and supervise departmental trends. This enabled us to identify and implement the most effective business strategies, aligning our efforts with the company's overarching goals and objectives.

Highly skilled in managing Applicant Tracking Systems, conducting interviews, scheduling, and facilitating onboarding processes. Orchestrated pre-screening and orientation activities for new hires. Acted as a trusted resource for departmental morale, engagement, and requirements. Collaborated in planning and orchestrating company events, including parties and happy hours, to boost employee engagement. Contributed to the development of impromptu employee engagement programs in collaboration with the HR team. Participated in community service initiatives. Assisted the HR team in assessing employee feedback surveys to pinpoint areas for culture and engagement enhancement.