Daniel Acosta
Charlotte,NC
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
12
12
years of professional experience
Work History
Parts Sales Supervisor
AutoZone
04.2023 - Current
- Streamlined order processing for faster customer service and increased client satisfaction.
- Developed strong relationships with clients and vendors, fostering long-term partnerships.
- Negotiated with suppliers to secure favorable pricing, improving the company''s bottom line.
- Handled complex customer complaints professionally, resolving issues promptly and maintaining high levels of satisfaction.
- Managed daily operations of the auto parts department, maintaining efficiency across all tasks.
Lead Pawn Broker
EZ Pawn/Smart Pawn
06.2017 - 03.2023
- Opened and closed the store, which included counting cash drawers and making bank deposits.
- Kept the showroom clean and maintained neat, orderly product displays.
- Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
- Processed shipments and maintained organized stock shelves.
- Delivered excellent customer service by greeting and assisting each customer.
- Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
- Wrote order supply requests to replenish merchandise.
- Contributed to merchandising ideas at team sale meetings.
Plumber/Construction Worker Assistant
CNJ Professional Construction
09.2012 - 10.2016
- Streamlined inventory management, ensuring proper tools and materials were readily available for each job.
- Streamlined, updated and managed daily appointments and job logs.
- Supported the procurement process for materials and equipment through diligent research, vendor comparison, and purchase order creation.
- Streamlined communication among team members, resulting in improved collaboration and productivity.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Drilled and cut holes in walls and floors to accommodate passage of pipes.
- Gathered and disposed of worksite debris to remove safety hazards.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Utilized construction tools and machinery to effectively complete job site projects.
Education
High School Diploma -
Olympic High School
Charlotte, NC06.2011
Timeline
Parts Sales Supervisor
AutoZone
04.2023 - Current
Lead Pawn Broker
EZ Pawn/Smart Pawn
06.2017 - 03.2023
Plumber/Construction Worker Assistant
CNJ Professional Construction
09.2012 - 10.2016
High School Diploma -
Olympic High School