Daniel Acosta
Charlotte,NC
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
12
12
years of professional experience
Work History
Parts Sales Supervisor
AutoZone
Charlotte, NC
04.2023 - Current
- Streamlined order processing for faster customer service and increased client satisfaction.
- Developed strong relationships with clients and vendors, fostering long-term partnerships.
- Negotiated with suppliers to secure favorable pricing, improving the company''s bottom line.
- Handled complex customer complaints professionally, resolving issues promptly and maintaining high levels of satisfaction.
- Managed daily operations of the auto parts department, maintaining efficiency across all tasks.
Lead Pawn Broker
EZ Pawn/Smart Pawn
Charlotte, NC
06.2017 - 03.2023
- Opened and closed the store, which included counting cash drawers and making bank deposits.
- Kept the showroom clean and maintained neat, orderly product displays.
- Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
- Processed shipments and maintained organized stock shelves.
- Delivered excellent customer service by greeting and assisting each customer.
- Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
- Wrote order supply requests to replenish merchandise.
- Contributed to merchandising ideas at team sale meetings.
Plumber/Construction Worker Assistant
CNJ Professional Construction
Charlotte, NC
09.2012 - 10.2016
- Streamlined inventory management, ensuring proper tools and materials were readily available for each job.
- Streamlined, updated and managed daily appointments and job logs.
- Supported the procurement process for materials and equipment through diligent research, vendor comparison, and purchase order creation.
- Streamlined communication among team members, resulting in improved collaboration and productivity.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Drilled and cut holes in walls and floors to accommodate passage of pipes.
- Gathered and disposed of worksite debris to remove safety hazards.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Utilized construction tools and machinery to effectively complete job site projects.
Education
High School Diploma -
Olympic High School
Charlotte, NC06.2011
Timeline
Parts Sales Supervisor
AutoZone
04.2023 - Current
Lead Pawn Broker
EZ Pawn/Smart Pawn
06.2017 - 03.2023
Plumber/Construction Worker Assistant
CNJ Professional Construction
09.2012 - 10.2016
High School Diploma -
Olympic High School