Proven track record in enhancing operational efficiency and customer satisfaction at Los Angeles Harley-Davidson, showcasing expertise in equipment operation and exceptional multitasking abilities. Leveraged skills in forklift operation and strategic organization to exceed sales goals and streamline warehouse processes, ensuring timely delivery and safety protocol adherence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Salesperson
Los Angeles Harley-davidson
Fullerton, CA
09.2023 - 09.2024
Advised customers on the latest product features and benefits.
Negotiated deals and handled complaints or objections.
Produced sales documents, finalized deals and filed records.
Reset store displays for special events and seasonal merchandise changes.
Employed hand tools, presses and power tools to repair or replace defective parts.
Changed headlamps, turn signals and other lights to maintain vehicle visibility and proper signaling.
Completed regular maintenance tasks such as air filter and oil changes to keep customers' motorcycles running smoothly.
Inspected and tested motorcycles to determine necessary repairs.
Modified and improved vehicles per customer specifications, including completing aesthetic work and calibrating parts and systems to enhance or tweak functionality.
Communicated with customers to develop basic understanding of vehicle malfunctions and defects.
Warehouse Manager
California Egg Distributors
El Monte, CA
04.2018 - 09.2023
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Developed and documented standard and emergency operating procedures for receiving and shipping products or materials.
Analyzed various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.
Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
Ensured that all orders were accurately fulfilled in a timely manner.
Operated forklifts to fill or empty overhead spaces.
Processed requests and supply orders and pulled materials to successfully prepare orders.
Loaded and unloaded cargo using forklifts or other material handling equipment.
Ensured deliveries were on time by following designated routes and adhering to traffic laws.
Used pallet jack and forklift to load and unload products at distribution centers and route locations.
Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.