Daniel Adams
Forest Grove,OR
Summary
Dynamic General Manager with a proven track record at Urban Restaurant Group, enhancing guest experiences and driving profitability through effective operations management and staff training. Skilled in problem resolution and team building, I successfully implemented performance metrics that fostered accountability, resulting in increased customer satisfaction and repeat business.
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Manager
Urban Restaurant Group
02.2022 - Current
- Oversaw daily restaurant operations, ensuring efficient service delivery and high customer satisfaction.
- Developed and implemented staff training programs to enhance team performance and operational consistency.
- Managed inventory control processes, optimizing stock levels and reducing waste through strategic ordering practices.
- Collaborated with kitchen staff to streamline menu offerings based on seasonal ingredients and customer preferences.
- Analyzed financial reports to identify trends, driving cost-effective decisions and improving profitability margins.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
General Manager
ABV Public House
01.2019 - 02.2022
- Led initiatives for enhancing guest experiences, resulting in increased positive reviews and repeat business.
- Established performance metrics for staff evaluations, fostering a culture of accountability and continuous improvement.
- Coordinated marketing efforts to promote special events, increasing foot traffic and brand visibility within the community.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Education
High School Diploma -
Grand Island Sr High
Grand Island, NESkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
- Staff management
- Staff training/development
Certification
Olcc
Food handlers
Languages
English
Full Professional
Timeline
General Manager
Urban Restaurant Group
02.2022 - Current
General Manager
ABV Public House
01.2019 - 02.2022
High School Diploma -
Grand Island Sr High