Daniel Akers
Monticello,MN
Summary
Hardworking and reliable Leader focused on going above and beyond to support team and provide outstanding customer service. Trained in Management, Administration, Military and offering top performance, motivation and loyalty. Motivated to continue to learn and grow. Sergeant in the United States Army. Extensive management experience. Recipient of 2 Army Achievement medals, Army Good Conduct Medal.
Overview
21
21
years of professional experience
Work History
RV Sales Associate
Open Road Rv
06.2023 - Current
- Assisted customers in determining their needs, presenting suitable RV options based on their preferences and budget requirements.
- Conducted thorough walk-throughs of RV units, highlighting key features and benefits to potential buyers.
- Boosted customer satisfaction by providing personalized service and product recommendations.
- Enhanced dealership reputation by consistently delivering exceptional customer experiences.
Assembly Line Worker
Doosan Bob Cat
09.2022 - 06.2023
- Increased production efficiency by streamlining assembly processes and implementing time-saving techniques.
- Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
Administration Specialist
United States Army Reserve
07.2018 - 11.2021
- Provided personnel support and assistance while working in the 353rd Transportation Company level Human Resources Office (S-1) Servicing approximately 130 Service members
- Prepared and processed recommendations for awards and decorations
- Prepared and conducted award ceremonies
- Prepared and monitored request for promotions, arranged and conducted promotion ceremonies, to include declinations, considerations, arrange for reduction and removal boards for Soldiers on local promotion standing lists, processed promotion and reductions
- Monitored and slotted line of duty roles for personnel accounting and strength management, personnel processing, training support files, and unit administration to include identification cards, tags, leave and passes
- Prepared and maintained officer and enlisted personnel records
- Monitored suspense actions, transferred records
- Processed personnel for separation and retirement.
Maintenance Technician
Menards
10.2016 - 07.2018
- Cleaned machines and machine parts with cleaning solvents, air guns, and vacuums
- Cleared clogged drains and replaced parts, valves, faucets, and fixtures
- Responded to maintenance repair requests using various tools and testing equipment
- Used hand and power tools to repair machines, structures and systems
- Verified completed work against health and safety programs and regulations.
Hardware Manager
Menards
10.2016 - 07.2018
- Trained and mentored employees to boost individual and team performance
- Developed, enforced, and monitored guidelines for working with customers to maintain high levels of customer satisfaction and loyalty
- Examined merchandise to ensure correct prices and displays
- Stayed closely connected with floor operations by engaging customers and offering assistance
- Assigned work schedules to staff and trained employees in product knowledge
- Worked with senior managers to forecast demand and optimize both staff coverage and inventory levels.
Building Materials Part timer
Menards
07.2013 - 10.2016
- Demonstrated merchandise operation and explained features
- Maintained knowledge of current sales and promotions, return and exchange policies, and security practices
- Completed multiple resets per day to keep merchandise well-organized and presentable
- Followed established guidelines and procedures
- Completed all required paperwork within anticipated timeframes.
Plumbing Manager
Menards
07.2013 - 10.2016
- Directed employees to replenish inventory and keep shelves presentable, consistently driving sales with attractive displays
- Coordinated pricing changes and short-term promotions to increase the sales of specific items
- Worked closely with department managers to create cross-sales opportunities
- Toured department to verify compliance with standards and keep area orderly, neat, and appealing to customers.
Electrical Manager
Menards
07.2013 - 10.2016
- Attended managers' meetings to report on inventory and sales for parts department
- Planned for upcoming store-wide events impacting department, supporting store promotions and sales initiatives with knowledgeable advice and team contributions
- Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, and performing other services for customers
- Selected, hired, and managed staff performance by setting individual and team goals.
Yard Shipping/Receiving Manager
Menards
07.2013 - 10.2016
- Trained employees in shipping procedures and productivity-based work plans to keep team strong and effective
- Monitored 225,000-sq
- Ft
- Space and coordinated all storage, staging, and inventory organization
- Checked into customer complaints and resolved problems to maximize satisfaction and loyalty
- Operated equipment such as forklifts and pallet jacks to move loads
- Inspected deliveries and returns to verify loads against documentation
- Determined solutions to complex problems using critical thinking and escalated serious concerns to general management
- Oversaw warehouse activities and services by managing shipping and receiving, handling, and storage.
Food Service Worker
TacoAsis
03.2006 - 07.2013
- Cleared prep tables, service counters, and steam tables for kitchen staff usage
- Stored ingredients in refrigerators and freezers to keep items fresh
- Cooked assigned food portions for complex customer orders
- Replenished ingredients to maintain stock levels for food preparation demands
- Arranged kitchen workstations and equipment before opening establishment to guests
- Kept products properly rotated and stored to meet quality requirements
- Cleaned workstations, storage areas, and kitchen equipment regularly to minimize contamination and illness risks
- Enforced strict cleaning and sanitation standards to meet health care standards.
Infantryman
Army National Guard
08.2011 - 04.2012
- Offered tactical and technical guidance to help subordinates navigate highly stressful military situations
- Employed machine guns and anti-armor weapons in defensive and offensive ground combat
- Offered both technical and tactical guidance to fellow soldiers to help them succeed in the field
- Conducted security convoys and provided security for VIP's
- Trained troops under combat conditions to hone abilities, improve performance, and prevent loss of life.
Dishwasher/prepcook
Ranchero Supper Club
07.2003 - 05.2007
- Unloaded unused dishes, silverware, and glassware promptly for storage
- Portioned, arranged, and garnished food to serve to waitstaff or patrons
- Cleaned kitchen, walk-in refrigerators, and freezers to promote food safety and sanitation
- Adhered to storage and rotation protocols to maintain food freshness
- Prepared all food items as directed in sanitary and timely manner
- Washed, peeled, cut, and seeded fruits and vegetables to prepare for consumption
- Carved and trimmed meat to prepare hot or cold service or sandwiches
- Prepped and cut vegetables and meat for use in entrees
- Prepped and cleaned multiple types of seafood.
Education
Bachelor of Science - Law Enforcement
Rasmussen College
Lakeville, MNSkills
- Strategic planning
- Employee training and development
- Microsoft Office
- Proactive thinking
- Customer service
- Supply management
- Safe food-handling standards
- Inventory management
- Quality control
- Team development
- Documentation Review
- Verbal/Written Communication
- Active listening
- Self-motivation
Timeline
RV Sales Associate
Open Road Rv
06.2023 - Current
Assembly Line Worker
Doosan Bob Cat
09.2022 - 06.2023
Administration Specialist
United States Army Reserve
07.2018 - 11.2021
Maintenance Technician
Menards
10.2016 - 07.2018
Hardware Manager
Menards
10.2016 - 07.2018
Building Materials Part timer
Menards
07.2013 - 10.2016
Plumbing Manager
Menards
07.2013 - 10.2016
Electrical Manager
Menards
07.2013 - 10.2016
Yard Shipping/Receiving Manager
Menards
07.2013 - 10.2016
Infantryman
Army National Guard
08.2011 - 04.2012
Food Service Worker
TacoAsis
03.2006 - 07.2013
Dishwasher/prepcook
Ranchero Supper Club
07.2003 - 05.2007
Bachelor of Science - Law Enforcement
Rasmussen College
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