Daniel Alberto Lorza-Lara
Las Vegas,NV
Summary
Fluent in both English and Spanish, bringing a strong sense of empathy and proactivity to work. Diverse range of experiences including administrative service, mechanical labor and inspection, financial informational services, banking systems, warehouse coordination, and restaurant management. Vast knowledge of financial systems such as Episys. Expertise in automotive services, from standard maintenance to engine and transmission installation and repairs. Background in financial services related to labor costs and services. Honed communication and analytical skills in a fast-paced, content-focused environment. Demonstrated ability to produce clear and compelling written material while effectively managing multiple projects simultaneously. Eager to transition into a new field to leverage these skills for impactful results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Race Book Writer
South Point Hotel Casino
04.2024 - Current
- Participated in regular training sessions to stay current on industry trends and best practices for optimizing ticket writer performance.
- Ensured accuracy in all transactions by diligently double-checking ticket details before finalization.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to a positive workplace atmosphere by collaborating well with colleagues and supporting management decisions.
- Promoted responsible gambling practices, recognizing signs of problem gambling and addressing concerns appropriately.
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
- Managed high-stress situations calmly, resolving disputes between players when necessary while preserving game flow.
Bank Teller
WestStar Credit Union
07.2023 - 02.2024
- Cash and check handling experience
- Wire transfer and cash advance payment training
- Auto loan, HELOC, and personal loan payment training
- Well experienced with episys and symitar banking software
- Handling of cash through Diebold Nixdorf dispenser through episys software
- Maintenance of Diebold Nixdorf dispenser and money counters
- Trained with OFAC system and fedwire directory
- Experience of shipment recipient with Loomis services
- Trained in the printing and issuance of new cards through a built-in banking program
- Introduced in SWIFT verifier for checks
- Online and offline transaction training
- Springboard credit card system training
- CO-OP solutions shared branch training
- Member and non-member check cashing experience
- Experience with money market accounts and certificate of deposit accounts opening
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
Warehouse Associate
The Raider Image
10.2022 - 07.2023
- Tasked with receiving merchandise from shipments
- Ensured merchandise was stored in safe condition in the warehouse
- Organized and sorted various types of merchandise and memorabilia, such as team jerseys, hats, shoes, and other Raiders-affiliated items
- Promoted into an auditing position at an additional warehouse
- Held the responsibility of ensuring stock was accounted for on the warehouse storage
- Maintained up-to-date information on counts on the quantity of each product stored on a shelf
- Management and handling of on-site forklift
- Assisted in the restructuring of warehouse coordination
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Maintenance
Merryhill School
07.2022 - 10.2022
- Company Overview: A Nobel Learning Communities School
- Maintain and repair fixes at school due to damage or restoration
- Installation and fix of equipment such as light fixtures, appliances, electrical items
- Fixture and maintaining of classrooms such as painting, drywall repair and furniture fixing
- Replacement of light fixtures and air filters
- Check and repair of safety matters in school building
- A Nobel Learning Communities School
Education
High School Diploma -
Desert Oasis High School
Las Vegas, NV05.2021
Skills
Product Merchandising Expertise
- Professional Communication Skills
- Financial Management
- Sales Expertise
- Team Management
- Leadership Experience
- Microsoft Office Software
- POS
- Microsoft PowerPoint Proficience
- Banking Operations Knowledge
- Cash Management
- Understanding of Mechanical Systems
- Fluent in English
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved customer satisfaction through effectively helping with explanation of horse race wagering.
- Supervised team of 3 staff members.
Certification
Driver's License, 08/01/23, 09/30/25
Personal Information
- Willing To Relocate: Las Vegas, NV
- Authorized To Work: US for any employer
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Race Book Writer
South Point Hotel Casino
04.2024 - Current
Bank Teller
WestStar Credit Union
07.2023 - 02.2024
Warehouse Associate
The Raider Image
10.2022 - 07.2023
Maintenance
Merryhill School
07.2022 - 10.2022
High School Diploma -
Desert Oasis High School
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