Dedicated food runner with a strong focus on customer service and problem resolution. Efficiently manages high-volume service periods while ensuring order accuracy and compliance with health regulations.
Overview
8
8
years of professional experience
Work History
Food Runner
Fuego Latino Gastropub
Georgetown, Texas
08.2017 - 08.2025
Delivered food promptly to tables, ensuring accurate order presentation.
Assisted servers by refilling drinks and clearing empty plates efficiently.
Maintained cleanliness of dining areas, enhancing guest experience and safety.
Collaborated with kitchen staff to ensure timely food preparation and delivery.
Communicated effectively with team members to coordinate service during peak hours.
Monitored inventory levels of utensils and supplies, reporting shortages to management.
Followed health and safety guidelines while handling food and maintaining hygiene standards.
Provided excellent customer service by addressing guest inquiries and requests promptly.
Delivered food to guests in a timely manner while following safety protocols.
Ensured that all orders were correct before leaving the kitchen area.
Organized food orders and ensured accuracy of items served to customers.
Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
Assisted in training new staff members on restaurant operations and procedures.
Removed dishes and glasses from tables for cleaning.
Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
Responded promptly to customer inquiries and requests for additional items or services.
Checked all dishes before delivering them to ensure quality standards were met.
Assisted servers in setting up tables for guests.
Greeted and welcomed customers as they arrived at the restaurant.
Provided assistance with clearing plates from tables after meals were completed.
Communicated with chefs regarding potential menu changes or specials for the day.
Resolved customer complaints quickly and efficiently while adhering to company policies.
Transferred supplies and ingredients between storage and kitchen areas by hand or cart.
Replenished water glasses, bread baskets, condiments and other necessities during meal service.
Collaborated with management team on ways to improve service levels within the restaurant.
Helped maintain organization of walk-in coolers and freezers according to health department regulations.
Informed servers of any special dietary needs or allergies communicated by customers.
Ensured compliance with health code regulations related to food storage temperatures.
Followed proper cash handling procedures when accepting payments from customers.
Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying into register.
Followed proper sanitation guidelines when handling food products.
Employed strong organizational skills to handle high-volume service periods without compromising quality.
Seamlessly adapted to changes in menu or kitchen procedures to maintain service efficiency.
Supported the kitchen staff by restocking supplies and preparing ingredients during peak times.
Conducted regular checks on tables to offer additional services and ensure customer satisfaction.
Utilized point of sale (POS) systems to relay orders and manage customer bills when necessary.
Provided exceptional customer service, responding promptly to requests and concerns.
Maintained knowledge of menu items and daily specials to answer customer inquiries.
Maintained a clean and organized work area throughout shift operations.
Actively contributed to the team by taking on additional duties during staff shortages or special events.
Assisted with the setup and breakdown of the dining area before and after service hours.
Helped in training new food runners, sharing best practices and operational knowledge.
Monitored food quality before serving, ensuring all dishes met establishment standards.
Assisted in preparing dishes for service by garnishing and checking presentation.
Managed multiple food orders simultaneously, prioritizing based on cooking time and customer needs.
Effectively multitasked within fast-paced environment.
Greeted guests with friendliness and professionalism.
Supported serving staff in delivering accurate and well-presented food orders.
Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Removed trays and stacked dishes for return to kitchen after finished meals.
Stocked service stations with ice, napkins and straws.
Filled and served various beverages for customers.
Made friendly conversation with customers to provide enjoyable bar experience.
Asked customers about meals to assess satisfaction and collect vital feedback.
Oversaw inventory in buffet and reported replacement needs to kitchen management.
Education
High School Diploma -
Weiss High School
Pflugerville, TX
05-2025
Skills
Customer service
Food safety
Team collaboration
Time management
Communication skills
Problem resolution
Adaptability to change
Order accuracy
Safety awareness
Table resetting
Service station maintenance
Restaurant etiquette
Closing duties
Server support
Hospitality service expertise
Valid Driver's license
Sense of urgency
Strong work ethic
Proper sanitation
Fine dining
Order delivery practices
Team building
Active listening
Food presentation
Food delivery
Bussing tables
Proficient in [software]
Health and safety
Safe food handling
Kitchen support
Relationship building
Serving staff support
Effective multitasking
Opening and closing procedures
Issue resolution
Food allergy awareness
Table bussing
Cleanliness
Training and mentoring
Order verification
Kitchen communication
Problem-solving
Dining room assistance
Anticipating customer needs
Meal delivery
ServSafe certification
Foodservice
Dining room setup
[Language] fluency
Supply restocking
Order management
Table service
Cleaning and sanitizing
Flexible schedule
Quick learner
Heavy lifting
Table setting
Performance improvement
Cash handling
Teamwork and collaboration
POS systems
Strong teamwork
Professional demeanor
Multitasking
Service bar restocking
Teamwork
Table layout
Reliability
Customer satisfaction
Multitasking Abilities
Quality assurance
Product delivery management
Affiliations
Participated in Several Musicals in High School and had Supporting Roles