Dynamic Contracts and Property Manager at The Edmund C. Olson Trust No. 2, adept at enhancing tenant satisfaction and optimizing lease renewals. Proven expertise in property management and exceptional communication skills led to increased revenue and improved operational efficiency. Cultivated strong relationships, ensuring compliance with real estate laws while addressing tenant concerns promptly.
Overview
37
37
years of professional experience
Work History
Contracts and Property Manager
The Edmund C. Olson Trust No. 2
02.2019 - 08.2025
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Completed final move-out walk-throughs with tenants to identify required repairs.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
Followed up on delinquent tenants and coordinated collection procedures.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Introduced prospective tenants to types of units available and performed tours of premises.
Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
Coordinated with legal counsel to resolve tenant disputes.
Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
Cultivated network of reliable contractors and service providers to ensure quick response times for repairs.
Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
Increased revenue with strategic lease renewal negotiations, focusing on tenant retention.
Conducted regular property inspections to preemptively identify and address maintenance needs.
Enhanced security measures, significantly reducing incidents on property premises.
Leveraged market data to advise property owners on competitive pricing strategies, maximizing rental income.
Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
Responded to Common Area Maintenance (CAM) inquiries.
Principal Broker
Aldridge Associates - Realtors
01.1989 - 08.2017
Developed strong relationships with clients, resulting in repeat business and referrals.
Bolstered company reputation by participating in industry conferences, workshops, and professional development opportunities, demonstrating commitment to excellence.
Assisted clients in navigating complex legal documentation during real estate transactions, reducing confusion and stress levels.
Optimized listing visibility with professional photography and detailed descriptions, increasing interest from potential buyers.