Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Alfaro

Warrenton,VA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Lead Technician

Duct Doctor
04.2022 - Current
  • .Organized and used industrial cleaning products following strict safety procedures.
  • Troubleshot potential issues within the ventilation system that could impact overall performance or pose health risks to occupants.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Collaborated with other professionals to ensure comprehensive air quality improvement solutions for clients.
  • Improved overall energy efficiency in commercial properties with thorough duct cleaning services.
  • Supervised supplies in inventory and submitted reorder requests.
  • Promoted a safer work environment by implementing best practices for handling hazardous materials during duct cleaning projects.
  • Enhanced indoor air quality by executing thorough duct cleaning and maintenance procedures.
  • Optimized HVAC system efficiency through regular inspection, cleaning, and servicing of air ducts.
  • Provided timely service completion while maintaining a high degree of attention to detail and cleanliness throughout each project.
  • Educated clients on the importance of regular duct maintenance for optimal indoor air quality and energy efficiency.
  • Communicated effectively with clients to address concerns, explain procedures, and provide recommendations for future maintenance needs.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Increased longevity of HVAC systems by performing routine inspections, cleanings, and repairs on ductwork components as needed.
  • Established strong relationships with clients, earning repeat business and referrals through reliable, high-quality service delivery.

Penn Station East Coast Subs

General Manager
10.2013 - 10.2020
  • Cultivated interpersonal skills by building positive relationships with others.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Improved overall customer satisfaction by implementing new service standards and staff training programs.
  • Purchased food and cultivated strong vendor relationships.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions..
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
  • Developed unique events and special promotions to drive sales.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.

Education

High School Diploma -

Maryland High School
10.2019

Skills

  • Productivity and Time Management
  • Strong Work Ethic
  • New Employee Training
  • Workplace Cleanliness
  • Safety Standards and Protocols
  • HVAC system knowledge
  • Air Duct Cleaning
  • Communication and Interpersonal Skills
  • Ventilation Inspection
  • Indoor Air Quality Improvement

Timeline

Lead Technician

Duct Doctor
04.2022 - Current

Penn Station East Coast Subs

General Manager
10.2013 - 10.2020

High School Diploma -

Maryland High School

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Daniel Alfaro