Daniel Allen
Bronx,NY
Summary
Motivated IT Support Specialist in training with a strong background in customer service and problem-solving. Enrolled in the Per Scholas Cybersecurity Analyst program, gaining hands-on experience in troubleshooting, network security, and system administration. Passionate about technology and eager to apply technical skills to IT support and cybersecurity roles.
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
Work History
Park Attendant
NYC Dept. Of Parks & Recreation
08.2024 - Current
- Operate handheld and motorized equipment to clean and maintain park grounds and facilities
- Interact with park users to answer questions and resolve complaints
- Report all damages and irregularities to supervisors
- Maintain and sanitize comfort stations and replenish supplies
Sales Associate
McDonald's
10.2022 - 12.2023
- Welcomed customers, assessed their needs, and assisted with food selection to enhance customer satisfaction
- Maintained up-to-date knowledge of promotions, sales, and policies to better assist customers and drive sales
- Processed transactions accurately using POS systems, ensuring quick and efficient service
- Built rapport with customers to encourage repeat business and foster brand loyalty
Sales Assistant
Natly Esnard
07.2022 - 09.2022
- Recruited parents and effectively persuaded them to enroll their children in a year-round daycare/school program, contributing to increased enrollment
Education
Applied Associate Degree - Computer Science
Borough of Manhattan Community College
New YorkHigh School Diploma - undefined
AECI Public Charter High School
BronxSkills
Strong communication and interpersonal abilities
Timeline
Park Attendant
NYC Dept. Of Parks & Recreation
08.2024 - Current
Sales Associate
McDonald's
10.2022 - 12.2023
Sales Assistant
Natly Esnard
07.2022 - 09.2022
High School Diploma - undefined
AECI Public Charter High School
Applied Associate Degree - Computer Science
Borough of Manhattan Community College
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