Daniel Almanza
H.O.T. Lawns
Navasota,TX
7
years of professional experience
Multi-skilled Generalist with a proven track record in maintaining pristine work environments while fostering team excellence through dedicated service. Committed to delivering high-quality results in fast-paced settings and high pressure situations, ensuring efficiency and meticulous attention to detail. Service-oriented team player adept at building rapport with clients, leading to repeat business and lasting relationships. Demonstrated ability to enhance team performance and customer satisfaction through effective communication and collaboration.
Work History
General Landscaper
6 Months- Installed plants, sod, and seasonal materials according to landscape plans and client preferences.
- Performed routine equipment checks and minor maintenance to reduce downtime and delays.
- Guided crew members on task priorities, quality standards, and efficient site preparation.
- Managed inventory of tools and supplies effectively to ensure optimal productivity on job sites without unnecessary delays or expenses.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Maintained lawns, edging, and mulch beds to deliver clean, consistent landscape appearance.
Bike Shop Manager
6 Months- Learned and adapted quickly to new technology and software applications.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Supervised sales associates, coached performance, and maintained accountability across shifts.
- Directed daily store operations, ensuring consistent customer service and merchandising standards.
- Monitored inventory levels, ordered replenishment, and reduced stock discrepancies.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Increased sales by implementing effective merchandising strategies and optimized store layouts.
- Trained and developed new employees for ease of transition into the team.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Led a team of retail associates to achieve sales targets and deliver outstanding customer experiences.
Santa's Helper
6 Years 1 Month- Ensured work areas were organized and tidy for optimal efficiency., clean and in full compliance with company standards and applicable health codes.
- Investigated and resolved customer inquiries and complaints quickly.
- Took initiative to manage rapid changes effectively. and positively to rapid change.
- Monitored inventory levels, ordered supplies, and reduced waste through careful stock control.
- Trained team members on portioning, cleanliness, equipment use, and customer service expectations.
- Assisted team in meeting sales, stock loss, labor objectives, and margin goals to increase profitability.
Customer Service Associate Team Leader
2 Years 4 Months- Helped a large volume of customers every day with positive attitude and focus on customer satisfaction.
- Trained new personnel on company operations, policies, and services to ensure effective onboarding.
- Processed purchases, refunds, and order pickups using point-of-sale systems.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Resolved customer inquiries, returns, and exchanges by providing clear policy guidance, enhancing customer understanding.
- Coordinated with sales and inventory teams to fulfill special orders efficiently.
- Operated forklifts to move pallets, materials, and finished goods across warehouse areas and customer vehicles.
Car Wash Employee
5 Months- Monitored inventory levels for adequate supply of chemicals and materials.
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information. Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
- Inspected and maintained equipment throughout self-service and vehicle wash areas, comprising power washers and central vacuums' individual units.
Education
High School Diploma
Skills
Team Leadership
Staff management and training
Meticulously detail-oriented
Heavy equipment operation
Bike repair and maintenance
Automotive repair and maintenance
Video editing
Digital photography
Kitchen management
Sanitation guidelines
Hand and power tools
Residential construction
Equipment management
Project management
Timeline
General Landscaper
H.O.T. Lawns
02.2026 - 08.2026Read More
Bike Shop Manager
REI
06.2025 - 12.2025Read More
Customer Service Associate Team Leader
Lowes Home Improvement
02.2023 - 06.2025Read More
Car Wash Employee
Squeaky Clean Car Wash
05.2022 - 10.2022Read More
Santa's Helper
Santa's Wonderland
11.2019 - 12.2025Read More
Navasota High School
High School Diploma
Read More