Daniel Alonzo
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
6
6
years of professional experience
Work History
Morning Merchandiser
Costco
Hillsboro, OR
05.2024 - Current
- Greeted customers and answered inquiries regarding product availability, prices, and special orders.
- Unloaded delivery trucks and stocked shelves with new merchandise.
- Verified that all products were properly labeled and priced accurately.
Executive Housekeeping Manager
The Allison Inn & Spa
Newberg, OR
03.2022 - 04.2024
- Developed and implemented hotel standard operating procedures for the housekeeping department.
- Analyzed guest feedback to identify areas of improvement in housekeeping services.
- Trained and supervised a team of 25+ housekeepers in proper cleaning techniques and safety regulations.
- Collaborated with other departments such as engineering, front desk., to ensure smooth operations.
- Ordered supplies, equipment, and chemicals necessary for daily operations.
- Coordinated with vendors regarding maintenance contracts and service agreements.
- Monitored budget spending for the housekeeping department.
Various Other Hospitality Roles
The Allison Inn & Spa
Newberg, OR
02.2019 - 03.2022
- Front Desk Supervisor
- Front Desk Agent
- Bellman/Valet
Education
Bachelor of Arts - Marketing/Management
George Fox University
Newberg, OR05-2019
Skills
- Efficient multitasking
- Product Organization
- Cost Analysis
- Performance Management
- Strategic Planning
- Expense Tracking
- Operations Management
- Product Management
- Brand Management
- Time Management
- Staff Management
- Budget Control
- Cross-functional team management
- Staff Training and Development
- Schedule Preparation
- Team Leadership
- Business Administration
- Policy Implementation
REFERENCES
Reyn Nakamasu
Assistant General Manager
Okta Restaurant & Tributary Hotel
Contact: (808) 223-7291
Rebekah Holladay
Catering & Event Manager
The Allison inn & Spa
Contact: (909) 833-5214
Timeline
Morning Merchandiser
Costco
05.2024 - Current
Executive Housekeeping Manager
The Allison Inn & Spa
03.2022 - 04.2024
Various Other Hospitality Roles
The Allison Inn & Spa
02.2019 - 03.2022
Bachelor of Arts - Marketing/Management
George Fox University