DANIEL ALVAREZ
Morehead
Summary
Expand my learnings, knowledge and skills so I can secure a responsible career opportunity while making a significant contribution for the company and my professional growth.
Dedicated service manager and culinary professional with experience in customer service relations, operations, kitchen leadership, and team coordination. Skilled in high-volume environments, issue resolution, and delivering clear communication to clients and stakeholders. Seeking to contribute a strong organizational ability, adaptability, and leadership to a long-term role with growth opportunities.
Overview
16
16
years of professional experience
Work History
SERVICE MANAGER
ALORICA INC.
01.2024 - 11.2024
- Site agent, dedicated to assisting my own list of clients (Fortune 500 companies), service, billing, issue resolve.
- As part of my task, I was entrusted to present a Bi-Annual report to the customers and keep open and constant communication.
- I had to assist and provide updates on critical issues, such as service outages, billing complaints and acquisition of new products.
KITCHEN STAFF / SOUS-CHEF
LONG LAKE CAMP FOR THE ARTS
06.2021 - 06.2022
- Assistant to the head chef, I helped with the food preparation, inventory control and organization, and staff management.
- Served food for approximately 550 people. 3 times a day.
PREP COOK
RITZ CARLTON
01.2019 - 01.2020
- In charge of ingredient preparation that would be used during the same day and next day.
- Storage and verification of supply orders and food quality.
- MEXICO CITY
KITCHEN STAFF
TRAIL'S END CAMP
06.2018 - 06.2019
- Worked as a part of the kitchen staff, I managed to get work done ahead by preparing food for 3 days ahead, cook at grill and flat top.
- Served 900 plus people, 3 times a day.
- Other tasks assigned were to help cleaning after mealtimes, food server and dishwashing.
STORE MANAGER
GAMEPLANET SA. DE C.V.
01.2013 - 01.2017
- Led the store management, administration, inventory control, financial administration, merchandise deliveries and shipment, customer service and staff management.
SELLER
FORD COMPANY XALAPA
01.2009 - 01.2012
- Part of the selling staff, customer service, sales, car credits and auto parts replacement sells.
Education
GASTRONOMY AND CULINARY ARTS -
CENTRO UNIVERSITARIO HALLER
MIXOLOGY AND BARTENDER -
EMCEBAR
Accounting -
Universidad Veracruzana
Electronic instrumentation engineering -
Universidad Veracruzana
High School Diploma -
Colegio Preparatorio De Xalapa
Xalapa, VERACRUZ 02.2006 - 01/2009
Skills
- Bilingual Communication (Spanish/English)
- Flexibility
- Teamwork
- Communication
- Responsibility
- Work under pressure
- Leadership
- Self-taught person
- Organized
- Strong willed
Activities
Some of the activities I like to enjoy, besides cooking and drinks preparation, includes recreative activities such as hiking, photography, learning about topics I'm interested in, I enjoy watching movies, and listening to music. I'm always open to trying new things.
Timeline
SERVICE MANAGER
ALORICA INC.
01.2024 - 11.2024
KITCHEN STAFF / SOUS-CHEF
LONG LAKE CAMP FOR THE ARTS
06.2021 - 06.2022
PREP COOK
RITZ CARLTON
01.2019 - 01.2020
KITCHEN STAFF
TRAIL'S END CAMP
06.2018 - 06.2019
STORE MANAGER
GAMEPLANET SA. DE C.V.
01.2013 - 01.2017
SELLER
FORD COMPANY XALAPA
01.2009 - 01.2012
High School Diploma -
Colegio Preparatorio De Xalapa
02.2006 - 01/2009
GASTRONOMY AND CULINARY ARTS -
CENTRO UNIVERSITARIO HALLER
MIXOLOGY AND BARTENDER -
EMCEBAR
Accounting -
Universidad Veracruzana
Electronic instrumentation engineering -
Universidad Veracruzana