Daniel Alvarez Ortega
Brunswick,GA
Summary
Skilled and experienced finance professional with 24 years of experience in accounting, financial analysis, and management. Proficient in SAP R/3 and Microsoft Office. Strong background in budgeting, forecasting, and financial reporting. Proven ability to manage and control costs, as well as to analyze and interpret financial data. Possess a Bachelor's degree in Administration of Businesses.
Skilled worker committed to outstanding experiences and customer satisfaction. Always maintains highly professional and polished attitude and appearance to match tone for event.
Overview
36
36
years of professional experience
Work History
Banquet Server
Sea Island Resort
Brunswick, Georgia
05.2022 - Current
- Primary costumer service, engaging with costumers and putting their needs first giving them a 5 start stay.
- Taking care of costumers on their transactions at the bar by being a cashier.
- Responded promptly and courteously to guest inquiries and complaints.
- Plated for multiple parties, weddings and guest.
- Having to set a buffet for multiple parties in different orders.
- Breaks for corporates at their meetings etc, by making sure they always have what they need like waters sodas coffee etc.
- Processed cash and credit card payments accurately and efficiently.
- Set up stations for serving meals according to established guidelines.
- Shared thorough knowledge of menu items and cooking methods with customers.
- Carried trays of food items from kitchen to dining areas.
- Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
- Changed table settings between courses as necessary.
- Provided exceptional service to high volume of daily customers.
- Replenished beverages throughout meal service as needed.
- Served food and beverages to customers.
- Communicated with chefs regarding any special requests from guests.
Server
Blue Waters Hotel
South Yarmouth, Massachusetts
05.2021 - 05.2021
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Informed customers of daily specials and signature menu items.
- Provided exceptional service to high volume of daily customers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Served food and beverages to patrons and confirmed complete orders.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Technician
Servpro
Toledo, Ohio
08.2021 - 05.2022
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Respond promptly to emergency situations, including water damage, fire damage.
- Evaluate and perform restoration activities including but not limited to, water extraction, fire damages, set-up of specialty equipment, and demolition.
- Load, inventory, and maintain work vehicles with tools, equipment, and all necessary supplies for each project.
- Effectively communicate safety hazards, job site findings, equipment, and tool requirements for the worksite with supervisors.
- Maintain open and clear communication with clients, addressing their concerns and explaining the restoration process.
- Perform restoration and cleanup tasks, including water extraction, drying and site clean-up
- Worked with diverse types of weather and ground conditions.
- Tested systems, noting issues and completing preventive maintenance.
Regional Sales Executive
Inversiones Omicron D & A, C.A.
Maracay, Venezuela
08.2015 - 06.2017
- Company Overview: Plastic Distributor for Home - Flip-Flop Distributor / Venezuela
- Ensure sales targets are met
- Advise and support clients in all our products
- Expand our customer base
- Maintain a healthy portfolio
- Sell products at established prices
- Visit all clients in the assigned portfolio every 10 days
- Collect payments for these sales
- Plastic Distributor for Home - Flip-Flop Distributor / Venezuela
Regional Sales Executive
Chow Corporation
Valencia, Venezuela
10.2014 - 07.2015
- Company Overview: Flip-flop Distributor / Venezuela
- Ensure sales targets are met
- Advise and support clients in all our products
- Expand our customer base
- Maintain a healthy portfolio
- Sell products at established prices
- Visit all clients in the assigned portfolio every 10 days
- Collect payments for these sales
- Flip-flop Distributor / Venezuela
- Finalized sales contracts with high-value customers.
- Developed and maintained positive relationships with clients in assigned sales territories.
Administration Manager
Chow Corporation
Valencia, Venezuela
01.2013 - 10.2014
- Company Overview: Flip-flop Distributor / Venezuela
- Oversee the Administrative and Accounting process
- Responsible for preparing the monthly closing, controlling and managing production costs, and overseeing administrative and sales expenses
- Supervise accounts payable and receivable, formal and paraformal obligations
- Monitor and verify finished product inventories
- Review weekly and monthly payrolls
- Flip-flop Distributor / Venezuela
- Supervised hiring processes and vendor relationships to maintain smooth operations for company.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Built and managed processes for tracking and monitoring department performance.
- Created reports, presentations and other materials for executive staff.
Head of Costs and Inventory
Inversora VG & V, C.A.
Valencia, Venezuela
04.2009 - 03.2010
- Company Overview: Venta de Maquinarias Pesadas / Venezuela
- Receive import files provided by the Imports Department
- Analyze, record, and verify: imported goods, invoices for customs brokerage, the purchases ledger (customs brokerage invoices, Form 86, etc.), monthly accounting of received inventories, and debit notes for the settlement of accounts payable to foreign suppliers
- Verify and record inventories, coordinate, propose, and conduct proper physical inventory counts, ensure accurate and timely valuation of inventories, and provide periodic insights and recommendations regarding inventory costs to support accurate and timely decision-making
- Adhere to security and other company-established regulations
- Venta de Maquinarias Pesadas / Venezuela
- Excellent communication skills, both verbal and written.
- Proven ability to develop and implement creative solutions to complex problems.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Consulting Manager
Sigep, C. A.
Barquisimeto, Venezuela
05.2008 - 03.2009
- Company Overview: Consulting services for public entities / Venezuela
- Plan, direct, coordinate, and supervise the services related to opening, conceptual training, live training, simulated training, and customer service
- Develop work schedules and ensure compliance
- Establish, coordinate, and maintain direct and indirect communication with clients
- Plan and coordinate tasks that need to be conducted jointly with other management departments
- Organize and oversee administrative processes and services for personnel, maintaining control over them
- Set work standards and procedures that enhance speed and efficiency for the team
- Plan orientation and training programs for the human capital assigned to the management area
- Coordinate joint tasks with other departments under the Board of Directors
- Support the company's Quality Management System compliance
- Evaluate the performance of human resources assigned to the area and report the results to the Board
- Prepare regular progress and performance reports for the Board
- Manage office assets, supplies, and materials
- Ensure compliance with labor-related laws and regulations
- Consulting services for public entities / Venezuela
- Structured and developed the departmental model
- Responsible for increasing customer satisfaction levels through a preventive visit plan
- Employees Supervised: 17
- Designed new projects with timelines, budgets and scope of work plans.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Established team priorities, maintained schedules and monitored performance.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Financial Analyst
Shell Venezuela Productos C. A. Manufacturera
Valencia, Venezuela
11.2007 - 02.2008
- Schedule, coordinate, and carry out accounting activities within the Administration and Finance Department related to monetary reconversion, account analysis and reconciliation, material creation, balance transfers, and review of orders, contracts, production orders, and procurement
- Conduct analysis of obligations with BANAVIH, review of CAPEX, and treasury process scripts in SAP
- Successfully completed the project within the established timeframe and without any issues
General Accountant
Envases Internacional, S. A
Guacara, Venezuela
09.2006 - 06.2007
- Calculation of import costs and settlements (Raw Materials - Parts and Supplies) and inventory valuation
- Preparation of documents for closing imports with CADIVI for foreign currency settlements to international suppliers (AAD - RUSAD - Verification Reports - Forms A, B, C - BL)
- Manage relationships with banks, payments to local suppliers, inter-account transfers, foreign supplier payments, payroll processing, money placements
- Cash flow management, petty cash, fixed fund handling, cash flow evaluation and control, planning and budgeting, placements and investments, processing of corporate loans and credits, financial evaluations, and investment risk analysis
- Payment planning, supplier payments, accounts payable turnover, and Clearing House management
- Budget formulation and execution, investment budgets, operational income and expense budgets, budget evaluations and modifications
- Planning and participation in physical inventory counting teams for Raw Materials, Work in Progress, and Finished Products
- Internal Audits and Internal Controls, Financial Audits, Standards and Procedures Manuals
- Review calculations of severance, settlements, vacations, formal obligations, compensation, and benefits
- Tax compliance and CADIVI
- Review and approval of biweekly VAT Withholding Statements, monthly VAT filings, preparation of Purchase and Sales Ledgers, and filing of Industrial and Commercial License and Municipal Withholdings
- General accounting, reconciliation of accounting accounts, adjustments, bank reconciliations, provisions
- Controlled inventory levels and values and developed, implemented, and maintained an inventory control system plan
Cost Analyst
Phelps Dodge
Valencia, Venezuela
03.2004 - 09.2006
- Company Overview: División: Conal Trasnacional Manufacturera (fabricación de alambres y cables)
- Control of raw material costs and inventory of Finished and In-Process Products
- Calculation of costs for products manufactured by the company
- Import settlements for raw materials
- Accounting and analysis of all operations related to the company's costs and inventories
- Management of fixed assets and constructions in progress
- Monthly physical inventories, asset retirements, and additions
- Recording invoices related to suppliers for the company's imports
- General accounting, reconciliation of accounting accounts, adjustments, etc
- División: Conal Trasnacional Manufacturera (fabricación de alambres y cables)
- Provided accurate estimates by defining scope, timelines, potential setbacks, and limitations.
- Utilized cost-estimating software to streamline estimating processes and produce accurate and reliable estimates.
- Reviewed and approved invoices and payments, verifying accuracy of expenses.
Cost and Budget Analyst
Tetra Pak
Mariara, Venezuela
06.2003 - 03.2004
- Company Overview: trasnacional manufacturera (fabricación de envases para comidas y bebidas liquidas)
- Control of raw material costs and inventory of Finished and In-Process Products
- Preparation of the Monthly Budget
- Comparison of departmental expenses against the budget
- Development of the Annual Budget and preparation of Controller reports
- Calculation of costs for products manufactured by the company
- Accounting of all operations related to the company's costs and inventories
- Trasnacional manufacturera (fabricación de envases para comidas y bebidas liquidas)
- Analyzed designs and performed accurate cost analysis.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Tracked project costs and expenses to monitor progress and identify and mitigate deviations from original estimate.
Assistant Controller
Smurfit Cartón de Venezuela, folding division
Valencia, Venezuela
08.1997 - 01.2003
- Company Overview: Trasnacional Manufacturera (fabricación de empaques plegadizos)
- Responsible for the Administrative and Accounting process
- Responsible for preparing the monthly closing, the annual budget, and management reports for the Vice Presidency of Controlling
- General supervision of the Controlling area (Accounts Payable and Receivable, Costs, Purchases, Warehouse)
- Administration of the MM module in SAP R/3
- Control and management of production costs, as well as administrative and sales expenses
- Monitoring and verification of raw material inventories, as well as in-process and finished goods inventories
- Review of weekly and monthly payrolls
- Management of vehicle insurance policies
- Control of waste generated in the plant
- Monitoring of the company's manufacturing load
- Trasnacional Manufacturera (fabricación de empaques plegadizos)
- Supervised accurate, efficient, and compliant completion of monthly financial reporting packages.
- Followed up with delinquent accounts to obtain funds and reduce aging balances.
- Worked with [Number] executives to create annual budget and track actual expenses against projected expenses.
- Managed daily financial functions in collaboration with accounting and payroll personnel.
- Accurately completed financial statement audits and thoroughly reviewed results.
Customer service analyst - Purchasing assistant
Smurfit Cartón de Venezuela, Div
Valencia, Venezuela
02.1989 - 02.1997
- Preparation of quotations and cost estimates
- Control and follow-up of sales orders
- Sales support in the plant
- Direct communication with clients regarding the status of orders
- Purchasing assistant, performing all relevant duties related to the position
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Identified and resolved supply chain issues to mitigate delays and production disruptions.
- Delivered prompt service to prioritize customer needs.
- Promptly responded to inquiries and requests from prospective customers.
- Maintained complete documentation and records of all purchasing activities.
- Increased efficiency and team productivity by promoting operational best practices.
- Established and managed supplier and vendor relationships.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Education
Bachelor of Business Administration - Financial Resources
National Experimental University Simón Rodríguez
Valencia, Carabobo10.2002
Skills
- Strong ability to organize and restructure work processes
- Excellent interpersonal skills
- Positive negotiation skills
- Leadership ability, proactive
- Skilled in managing and coordinating work teams
- High adaptability and flexibility in changing situations
- Goal-oriented toward professional and personal challenges
- Advanced skills in handling microcomputers and management software
- Proficient with New Economic Reporting Systems and Darwin Reporting System
- Knowledge in cost management, purchasing, customer service, general accounting, inventory, and warehouse management
- Experience with SAP R/3 modules MM-FI and SD
- Knowledge of basic team motivation techniques
- Experience in preparing budgets, forecasts, and estimates
- Project control and budget management experience
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Banquet Server
Sea Island Resort
05.2022 - Current
Technician
Servpro
08.2021 - 05.2022
Server
Blue Waters Hotel
05.2021 - 05.2021
Regional Sales Executive
Inversiones Omicron D & A, C.A.
08.2015 - 06.2017
Regional Sales Executive
Chow Corporation
10.2014 - 07.2015
Administration Manager
Chow Corporation
01.2013 - 10.2014
Head of Costs and Inventory
Inversora VG & V, C.A.
04.2009 - 03.2010
Consulting Manager
Sigep, C. A.
05.2008 - 03.2009
Financial Analyst
Shell Venezuela Productos C. A. Manufacturera
11.2007 - 02.2008
General Accountant
Envases Internacional, S. A
09.2006 - 06.2007
Cost Analyst
Phelps Dodge
03.2004 - 09.2006
Cost and Budget Analyst
Tetra Pak
06.2003 - 03.2004
Assistant Controller
Smurfit Cartón de Venezuela, folding division
08.1997 - 01.2003
Customer service analyst - Purchasing assistant
Smurfit Cartón de Venezuela, Div
02.1989 - 02.1997
Bachelor of Business Administration - Financial Resources
National Experimental University Simón Rodríguez
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