I love working in restaurants. I have 13 years of restaurant/bar experience and 4 years of management experience. I graduated with a B.A. in Marketing from Portland State University.
Overview
24
24
years of professional experience
Work History
General Manager
The Independent Sports Bar & Grill
10.2022 - Current
Developed and implemented strategies to increase sales and profitability.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Server
Fino Bistro & Pizzeria
08.2021 - 09.2022
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Administrative Assistant
Portland State University Veterans Resource Center
08.2020 - 12.2021
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Bartender
Paymaster Lounge
08.2020 - 10.2020
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
Paymaster Lounge
09.2018 - 10.2019
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bar Manager
Nicoletta & Beppe's Italian Trattoria
06.2017 - 05.2018
Closed out cash register and prepared cashier report at close of business.
Maximized customer service by training staff, overseeing operations, and resolving issues.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Bar Manager
Cinetopia Progress Ridge
09.2016 - 05.2017
Closed out cash register and prepared cashier report at close of business.
Maximized customer service by training staff, overseeing operations, and resolving issues.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Lead Bartender
Redwood Grille
04.2014 - 02.2015
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Server
Mexicali Cocina Cantina
04.2013 - 04.2014
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Bar Back
The Man Cave Sports Bar
10.2013 - 03.2014
Coordinated with servers and bartenders to maintain smooth operation of bar area.
Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
Greeted customers and provided friendly, knowledgeable service.
Replaced empty kegs and soda syrups.
Server
The Olive Garden Restaurant
03.2013 - 08.2013
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Expeditor
Sisley Italian Kitchen
04.2010 - 02.2011
Trained new expeditors and food runners according to company policies and standards.
Executed and supervised plate preparation according to temperature and condiment specifications.
Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Addressed supply problems and developed creative solutions to prevent delays.
Infantryman Sergeant
US Army
08.2004 - 04.2009
Responded to emergencies with speed, efficiency, and knowledgeable assistance.
Led fire team during infantry dismounted battle drills and situational training exercises.
Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
Performed as fire team member during situational training exercises and infantry dismounted battle drills.
Busser
Old Custom House
07.2003 - 05.2004
Reset and cleaned tables quickly to prepare for new customers.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Busser/Food Prep
Embassy Suites
01.2002 - 09.2002
Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
Made food according to standard recipes with requested changes for customer satisfaction.
Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
Server
The Village At The Palms
11.1999 - 02.2002
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Bachelor of Arts - Business Administration - Marketing
Portland State University
Portland, OR
03.2022
Associate of Arts - Liberal Arts And Sciences
Santa Monica College
Santa Monica, CA
06.2012
High School Diploma -
San Luis Obispo High School
San Luis Obispo, CA
06.2003
Skills
Time Management
Employee Scheduling
Supervision and Training
Food Preparation and Safety
Operations Management
Budgeting and Cost Control Strategies
Communication Skills
Profit and Loss Accountability
Timeline
General Manager
The Independent Sports Bar & Grill
10.2022 - Current
Server
Fino Bistro & Pizzeria
08.2021 - 09.2022
Administrative Assistant
Portland State University Veterans Resource Center
08.2020 - 12.2021
Bartender
Paymaster Lounge
08.2020 - 10.2020
Bartender
Paymaster Lounge
09.2018 - 10.2019
Bar Manager
Nicoletta & Beppe's Italian Trattoria
06.2017 - 05.2018
Bar Manager
Cinetopia Progress Ridge
09.2016 - 05.2017
Lead Bartender
Redwood Grille
04.2014 - 02.2015
Bar Back
The Man Cave Sports Bar
10.2013 - 03.2014
Server
Mexicali Cocina Cantina
04.2013 - 04.2014
Server
The Olive Garden Restaurant
03.2013 - 08.2013
Expeditor
Sisley Italian Kitchen
04.2010 - 02.2011
Infantryman Sergeant
US Army
08.2004 - 04.2009
Busser
Old Custom House
07.2003 - 05.2004
Busser/Food Prep
Embassy Suites
01.2002 - 09.2002
Server
The Village At The Palms
11.1999 - 02.2002
Bachelor of Arts - Business Administration - Marketing