Daniel Andrews
Oxnard,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Construction Mechanic
United States Navy, USN
07.2013 - Current
- Enhanced project efficiency by implementing advanced construction techniques and tools.
- Improved team productivity by providing clear communication and fostering a collaborative work environment.
- Mentored junior mechanics, sharing knowledge of best practices to improve overall team skill level.
- Achieved high customer satisfaction ratings through timely resolution of concerns and exceptional craftsmanship on finished projects.
- Inspected and tested heavy equipment components to certify proper operation and safety.
- Maintained meticulous records of all repair work that was made to machines and equipment.
- Developed preventative maintenance plans to limit operational disruption.
- Collaborated with team of technicians to complete projects and meet deadlines.
- Evaluated heavy equipment to determine necessary repairs and maintenance requirements.
- Analyzed malfunctioning equipment and determined type of repairs required.
- Optimized workflow processes by delegating tasks based on individual strengths, leading to increased project efficiency.
- Controlled costs by minimizing wasted resources and time.
- Reduced downtime for equipment maintenance by performing regular inspections and addressing issues promptly.
- Assisted other trade professionals when needed, demonstrating versatility in handling diverse tasks within construction projects.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Collaborated with team members to complete large-scale projects on time and within budget constraints.
- Provided exceptional customer service, addressing concerns promptly and effectively resolving issues.
Education
Master of Arts - Divinity
Liberty University
Lynchburg, VABachelor of Science - Religion: Christian Leadership
Liberty University
Lynchburg, VA06.2023
Skills
- Hand-tool proficiency
- Maintenance Documentation
- Maintenance recordkeeping
- Diagnostics knowledge
- Landscaping Basics
- Effective communication skills
- Troubleshooting skills
- Safety processes
- Scheduled Maintenance
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Problem Resolution
- Computer Proficiency
- Conflict Resolution
- Microsoft Excel
- Scheduling
- Team Development
- De-Escalation Techniques
- Quality Control
Timeline
Construction Mechanic
United States Navy, USN
07.2013 - Current
Master of Arts - Divinity
Liberty University
Bachelor of Science - Religion: Christian Leadership
Liberty University
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