Daniel N Ansere

• Implements and optimize software asset management workflows, processes, and procedures, leveraging ServiceNow request forms to streamline operations and foster collaboration among internal and external stakeholders
• Guides software products through rigorous compliance gates using Flexera and BigFix, ensuring adherence to systems lifecycle requirements and regulatory standards
• Leads comprehensive planning, deployment, monitoring, and retirement strategies for software assets, enhancing lifecycle management effectiveness and cost-efficiency
• Spearheads the implementation and refinement of Change Management processes using ServiceNow, adhering to ITIL best practices to streamline operations and improve service delivery
• Manages the entire lifecycle of change requests from inception through planning, approval, execution, and closure phases, ensuring seamless integration and minimal disruption
• Enforces compliance directives to maintain software version currency and minimize unapproved software instances, reducing organizational risk and optimizing resource allocation
• Provides in-depth analytical insights, including metrics on trends, contracts, and software costs, supporting informed decision-making and cost-effective procurement strategies
• Updates and maintained the Software Licensing Management Team's SharePoint Spreadsheet with new software products, ensuring accurate and up-to-date records for streamlined operations

• Performed functions of project management, business analysis, organizational change management, vendor management, contract management, and system administration
• Managed project stakeholders expectations and communications to ensure all affected parties have the information they require and have a clear understanding of the projects and expected outcomes
• Supervised project team members to ensure the successful completion of assigned work tasks
• Kept all stakeholders informed on projects by creating dashboards and providing regular status reports to executive leadership
• Prepared reports for contracted professional services and reviewed vendor submissions to Requests for Proposal/Quotes/Information (RFx's)
• Served as the primary point of contact for all project-related issues and their resolution
• Managed and track project progress against the project plan; directed risk-impact assessments and invoked change control process as required
• Utilized Project Management tools to effectively plan, manage, execute, monitor, and report status and outcomes
• Proficient using Microsoft Project, Visio, and SharePoint
• Responsible for scheduling work, distinguishing between effective and ineffective procedures interpreting and implementing instructions by management

Projects Completed: Responsible for overseeing the procurement of Ticketing and Event Management and Membership Software (TEMMS) process management initiatives agency wide.

• Acted as the liaison between Solutions/IT department and operations to understand customer requirements and prioritize the product roadmap for the internal tooling team
• Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings
• Removed team impediments daily to allow the team to deliver the sprint goals and deliverables
• Worked with customers to validate requirements
• Participated in weekly estimation meetings to provide a high-level estimate (story Points) for backlog items
• Owned the project schedule and met 100% of features deadlines by proactively identifying and mitigating any roadblocks
• Participated in discussions and in presenting project reports to leadership, recommending changes and ideas
• Set/adjust project goals and determine the strategy to meet those goals
• Maintain project timeframes, budgeting estimates, and status reports
• Manage resources for projects, such as computer equipment and employees
• Coordinate project team members and develop schedules and individual responsibilities
• Implement IT strategies that deliver projects on schedule and within budget
• Utilize project management tools to track project performance and schedule adherence
• Conduct risk assessments for projects
• Organize and lead meetings to discuss project goals and progress

Projects Completed:

• Redesigned Service Management Software (TopDesk)
• Design IT Specifications for 5 different Warehouses in different geographical locations
• Led Electronic Data Interchange(EDI) Projects to onboard customers such as Conagra, Dreyer's, Trident Seafood

• Developed and initiated projects, including managing costs, schedules, and performance
• Developed the Project Management Plan, which includes but is not limited to Scope Baseline (including WBS), Schedule Management Plan, Resource Management Plan, Quality Management Plan, Procurement Management Plan, and other relevant project documents
• Managed and controlled all communication activities and channels both horizontal and vertical within the organization to ensure that all Stakeholders were informed and had the necessary information on projects' status or when necessary recommended courses of action or funding requests
• Review submitted projects and associated business cases for architectural significance, applicability, and level of engagement
• Allocate, track, and manage InfoSec Architecture and Engineering Project's resources
• Perform analytics and trend analysis to identify areas of improvement regarding InfoSec Architecture and Engineering resource estimation and allocation estimates
• Work with InfoSec architects, engineers, and managers in the development of processes, procedures, workflows, and architectural patterns
• Perform other duties as assigned

• Worked with Business areas and project teams to understand project scope and high-level
  business requirement.
• Experience with Agile development methodologies.
• Actively tracked the work efforts of business, technical, and quality assurance resources through
  daily management of the project plan using MS project, Project Planview and Project Development Portal (PDP).
• Prepare an executive dashboard every week with details of project status, project revenue,
  resource utilization status, project review status, etc.
• Worked with InfoSec architects and engineers to gain a thorough understanding of their
  requirement and project levels of engagement.
  Review submitted projects and associated business cases for architectural significance,
  applicability, and level of engagement
• Planned and executed weekly project meetings and conducting detailed audits of timecards
  versus contractual requirements.
• Create and promote a collaborative environment, in which knowledge and skills are shared to
  facilitate efficient and timely delivery of projects Allocate, track, and manage InfoSec Architecture and Engineering Project's resources.
• Perform analytics and trend analysis to identify areas of improvement regarding InfoSec
  Architecture and Engineering resource estimation and allocation estimates.
• Work with InfoSec architects, engineers and managers in the development of processes,
  procedures, workflows, and architectural patterns.
• Perform other duties as assigned.
• Tools used : MS Project Professional 2016, MS Project Server, Plan View, Project Development portal
  (PDP) MS Excel, MS Visio, MS PowerPoint.

Projects Completed:

• Baseline Security Configuration Process for software's
• Production Pipeline Manager, an Access front end, SQL back end tool
• Disaster recovery exercises, infrastructure hardware/software decommissioning initiatives and
  redeployment of legacy application retirements/migrations.

• Speed up and simplified application and resource provisioning
• Worked as a key resource to architect, engineer, and supported over 15 IT projects
• Utilized management tools, including Planview, Project Development Portal (PDP), and MS Project Professional
• Created clones, images, templates, snapshots, resource allocation, resource pools, and system monitoring by applying the subject matter expertise of the VMS file system
• Supported business continuity and disaster recovery
• Outlined work plans, determined resources wrote timelines, and generated initial budgets as part of project scope determination
• Managed 2 project teams in an Agile environment, realizing success through the application of SDLC methodologies and exceptional leadership skills
• Created implementation methodologies to control project costs and meet deadlines
• Developed project plans to identify key issues, approaches, and performance metrics
• Identified cost-saving opportunities and reduced compliance risk through software license audits
• Facilitated workshops with end-users and clients to ensure comprehensive business requirements were gathered and understood before development and implementation
• Tracked and reported on the status of each delivery to move to the next phase of the SDLC
• Perform other duties as assigned