Daniel Aragon
Rio Rancho
Summary
Highly disciplined and reliable with experience in managing security operations and enforcing regulations within correctional facilities. Skilled in crisis intervention, conflict resolution, and team leadership, contributing to safer environment for staff and inmates. Demonstrated ability to adapt to changing situations and develop strategies that positively impact operational efficiency.
Overview
10
10
years of professional experience
Work History
Correctional Officer
New Mexico Corrections Department
Santa Fe
07.2017 - Current
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Detected potential threats and quickly defused conflicts.
- Facilitated communication between inmates and facility staff, including relaying requests and grievances.
- Participated in training sessions to stay current on best practices in corrections and emergency response.
- Maintained clear and open communications with facility areas to support safe operations.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
Server Assistant
Red Lobster
Albuquerque
08.2015 - 06.2017
- Resolved customer complaints swiftly and professionally when needed.
- Followed health code standards while handling food and beverage items.
- Demonstrated ability to multi-task by performing additional duties as assigned.
- Collaborated with team members to achieve daily goals within specified time frame.
- Delivered exceptional customer service through friendly interactions with guests.
Education
High School Diploma -
V. Sue Cleveland High School
Rio Rancho, NM05-2016
Skills
- Incident investigation
- Emergency response
- Behavior management
- Surveillance monitoring
- Report writing
- Conflict resolution
- Policy enforcement
- Inmate supervision
- Safety protocols
- Communication skills
- De-escalation techniques
- Firearm operations trained
- Self-defense tactics
- Safety and security enforcement
- Radio communication
- Prisoner transport
- Restraint techniques
- Excellent problem solver
- Crisis management
- Contraband detection
- Integrity maintenance
- Tower surveillance
Accomplishments
- Physical Fitness Award from the New Mexico Corrections Training Academy 2017.
Timeline
Correctional Officer
New Mexico Corrections Department
07.2017 - Current
Server Assistant
Red Lobster
08.2015 - 06.2017
High School Diploma -
V. Sue Cleveland High School