Daniel Arbuckle-alford
Yucaipa,CA
Summary
Adept at diagnosing and repairing complex automotive issues, I significantly enhanced customer satisfaction and repeat business at The Pepboys Inc. With expertise in quality control and a strong ethic of mentorship, I have a proven track record of reducing vehicle downtime and fostering skill development among junior technicians.
Overview
40
40
years of professional experience
Work History
State of California Smog Inspector/Repair Technician
The Pepboys Inc.
Certified Master Automotive Technician
The Pepboys Inc.
04.1994 - Current
- Improved customer satisfaction by accurately diagnosing and repairing complex automotive issues.
- Reduced vehicle downtime for clients by performing timely preventive maintenance services.
- Increased repeat business through building strong relationships with customers based on trust and quality of service.
- Mentored junior technicians, sharing expertise to improve their diagnostic and repair skills.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Performed emissions tests according to standard procedures.
Apprentice Diesel Mechanic
Direct Diesel Repair/tims Mobile Truck Repair
01.1992 - 04.1994
- Assisted senior mechanics in complex repairs, gaining valuable hands-on experience with advanced diagnostic tools and techniques.
Apprentice Electrician
Electricraft
03.1984 - 09.1990
- Pulled wire through conduits and through holes in walls and floors.
- Organized materials and tools in to maintain clean and neat work areas.
- Kept tools and materials organized, contributing to a clean and safe work area for all team members throughout each project''s duration.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
Education
Multiple Certifications - Automotive Technology
Pepboys Training
La Mirada, CAAdvanced Emissions Technician - Automotive Emissions
Experior
Colton, CA07.2004
Advanced Engine Performance Certificate (L1) - Automotive Technology
California Institute of Automotive Technology
San Marcos, CA04.2004
GED -
Adult Literacy And Development
Columbus, IN06.1991
No Degree - Commercial And Industrial Electrical Training
I.B.E.W. Electricians Apprentice Course
San Bernardino, CA06.1988
Skills
- Quality Control
- Visual inspections
- Inspection Reporting
- Training and mentoring
- Valid drivers license
- Technical knowledge
- Clean Driving Record
- Equipment Inspection
- Equipment Operation
- Blueprint Reading
- Paperwork evaluations
- Ethics and integrity
- Parts Installation
- Frequency and Volt Meters
- Digital Multimeters
Timeline
Certified Master Automotive Technician
The Pepboys Inc.
04.1994 - Current
Apprentice Diesel Mechanic
Direct Diesel Repair/tims Mobile Truck Repair
01.1992 - 04.1994
Apprentice Electrician
Electricraft
03.1984 - 09.1990
State of California Smog Inspector/Repair Technician
The Pepboys Inc.
Multiple Certifications - Automotive Technology
Pepboys Training
Advanced Emissions Technician - Automotive Emissions
Experior
Advanced Engine Performance Certificate (L1) - Automotive Technology
California Institute of Automotive Technology
GED -
Adult Literacy And Development
No Degree - Commercial And Industrial Electrical Training
I.B.E.W. Electricians Apprentice Course