Daniel Arias
Santa Fe Springs,CA
Summary
Proven leader in territory and account management, adept at fostering customer relationships and driving business growth. At Premier Infusion And Healthcare Services, I spearheaded strategies that significantly enhanced sales outcomes. Skilled in multitasking and team collaboration, my approach consistently achieves and surpasses sales targets, ensuring customer satisfaction and loyalty.
Overview
21
21
years of professional experience
2
2
Languages
Work History
Territory Manager
Premier Infusion And Healthcare Services
01.2016 - 05.2024
- Managed over 15 accounts within DTLA and South ELA territory.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Established successful account relationships by building rapport and maintaining consistent communication.
Lead Intake Coordinator
Crescent Healthcare / Option Care Health
05.2011 - 01.2016
- Optimized insurance verification processes by implementing innovative strategies which expedited approvals and reduced errors.
- Facilitated seamless transitions for patients moving from one level of care to another by coordinating all necessary logistics.
- Identified opportunities for process improvements by conducting thorough evaluations of existing policies and procedures.
- Managed high call volumes while maintaining professionalism and ensuring all inquiries were addressed promptly.
- Improved patient satisfaction with the intake process through attentive listening, empathy, and clear communication.
Reimbursement Specialist
Crescent Health Care
06.2008 - 05.2011
- Provided exceptional customer service when responding to patient inquiries about reimbursement status and procedures.
- Supported company objectives by maintaining compliance with all relevant state and federal regulations governing medical billing practices.
- Identified trends in reimbursement denials, recommending process improvements to minimize future occurrences.
- Advanced internal communication channels by sharing best practices among colleagues, fostering an environment of continuous learning and improvement.
- Coordinated with insurance providers to verify customer's policy benefits in relation to claims.
Account Receivables Representative
Ancillary Care Management
01.2006 - 02.2007
- Streamlined billing processes for improved efficiency and reduced errors.
- Maintained strong client relationships through clear communication and timely resolution of disputes.
- Trained junior staff members in accounts receivable best practices, fostering a culture of continuous improvement.
- Communicated with customers to identify and resolve outstanding payments.
- Assisted with month-end close procedures, enabling timely financial reporting.
- Reduced outstanding receivables by diligently following up on overdue payments.
Insurance and Medical Collector
Marina Medical Billing
06.2003 - 01.2006
- Liaised with internal departments such as billing, coding, and registration to ensure seamless coordination in resolving claim issues.
- Maximized reimbursement rates through a thorough understanding of medical coding practices and payer-specific requirements.
- Expedited claim resolution timeframes by effectively communicating with insurance representatives and resolving discrepancies.
- Evaluated aged accounts receivable reports regularly, prioritizing collection activities based on aging categories for optimal results.
- Processed insurance denials promptly, resulting in faster resolution and payment.
Education
General Studies -
Cerritos College
Norwalk, CA01.2000
High School Diploma -
South Gate Senior High School
South Gate, CA06.1997
Skills
- Team Collaboration and Leadership
- Customer Relationship Management
- Multitasking and Organization
- Goals and performance
- Account Servicing
- Lead prospecting
- Sales Forecasting
- Sales Presentations
- Business Growth
- Territory Management
- Goal Setting and Achievement
- Customer Service
Accomplishments
I was a fundamental piece in obtaining a Preferred Status Contract for PIH Hospitals and PHP/Pioneer Medical Group Systems while working for Premier Infusion.
Managed my Sales Territory individually for the past 8 years, also acted as a Hospital Liaison while Marketing simultaneously.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
CPR, Aidin, Allscripts, Ensocare, Careport
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Work-life balanceCareer advancementCompany Culture401k matchHealthcare benefitsCertification
HIPPA Certified
Timeline
Territory Manager
Premier Infusion And Healthcare Services
01.2016 - 05.2024
Lead Intake Coordinator
Crescent Healthcare / Option Care Health
05.2011 - 01.2016
Reimbursement Specialist
Crescent Health Care
06.2008 - 05.2011
Account Receivables Representative
Ancillary Care Management
01.2006 - 02.2007
Insurance and Medical Collector
Marina Medical Billing
06.2003 - 01.2006
General Studies -
Cerritos College
High School Diploma -
South Gate Senior High School
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