Daniel Arledge
Travelers Rest,SC
Summary
Sys Admin/DevOps Engineer with a decade of IT expertise, with experience in identity and access management, automation, and cloud integration. Dedicated to resolving technical challenges, fostering continuous learning, and exceeding organizational expectations through agile methodologies and a strong work ethic.
Overview
11
11
years of professional experience
Work History
DevOps Engineer
Vensure Employer Services
04.2022 - Current
- Engineered and managed Azure resources, including Azure Key Vault, SQL Servers, App Services, SSL/load balancing, and Azure Container Registries, ensuring robust and secure application deployment.
- Utilized Azure DevOps for project management, implementing Agile methodology and leveraging Kanban boards for efficient user story management.
- Served as the top escalation point for Okta (Workforce and CIAM tenants) and managed automation with on-prem Active Directory.
- Functioned as a Global Administrator within Entra ID, overseeing enterprise-wide identity and access management.
- Managed source code version control and collaborative development workflows across both Azure DevOps Repos and GitHub.
- Designed and maintained CI/CD pipelines and workflows within Azure DevOps to automate deployments across Development, QA, Staging, and Production environments.
- Developed and implemented automation scripts using PowerShell and Python to streamline operational workflows, system configurations, and integrations with various SaaS applications.
- Ensured comprehensive documentation was created and maintained for all developed automations and integrations.
- Architected automations and integrations with a focus on scalability and long-term maintainability.
- Optimized secure management of secrets and environment variables through strategic implementation of Azure Key Vault.
- Configured and secured custom domains and SSL certificates for applications deployed into Azure App Services, ensuring proper encryption and authentication protocols.
- Collaborated with development teams to containerize applications and facilitate a transition to a microservices architecture, utilizing Docker and Azure Container Registries for image versioning and distribution.
- Developed and refined Azure DevOps Pipeline definitions using both visual builders and custom YAML, enabling efficient and automated application deployments.
- Proactively participated in the selection, evaluation, and implementation of new tools and technologies to continuously enhance DevOps processes and boost team productivity.
Senior System Administrator
Vensure Employer Services
02.2020 - 04.2022
- Administered and optimized Okta tenants/organizations, encompassing profile mappings, application setup and configuration, the implementation of Single Sign-On (SSO) protocols (SAML, OAuth2, OIDC), and efficient user provisioning via push groups.
- Managed and maintained the Active Directory (AD) infrastructure, including seamless provisioning into Azure AD (Entra ID) using AD Connect.
- Leveraged PowerShell to automate HRIS data synchronization to Active Directory attributes and dynamic group creation, enhancing access control.
- Served as the primary technical expert for designing and implementing custom automation scripts utilizing PowerShell and Python, streamlining HRIS/IDP automations and critical system configurations.
- Oversaw a large-scale, multi-domain server environment, encompassing both Windows and Linux servers, ensuring high availability and peak performance.
- Established and managed IPsec/VPN tunnels with newly acquired divisional partners, securing reliable communication channels.
- Directed public DNS and SSL certificate management, ensuring robust configuration and security for all outbound web applications.
- Configured and maintained reverse proxy servers, including NGINX and Apache, to provide efficient TLS/SSL termination and centralized traffic routing.
- Facilitated Azure/O365 tenant transfers and comprehensive profile/email migrations during new division partner acquisitions.
- Administered Azure resources for development and data analytics teams, including AVDs, SQL Servers/databases, storage containers, and App Services.
- Resolved complex, multi-layered system issues, leveraging technical knowledge and advanced troubleshooting methodologies to ensure business-critical application stability.
- Maintained a flexible on-call schedule and ensured prompt resolution of after-hours and weekend emergencies, minimizing system downtime.
IT System Analyst
Propel HR
05.2019 - 02.2020
- Automated critical business applications and their interfaces with integrated systems.
- Led the IT team, serving as the primary point of contact and providing expert-level support as the escalation point for help desk operations.
- Maintained and managed both on-premises server environments and the Azure resource pool.
- Demonstrated proficiency in managing the Microsoft 365 environment.
- Utilized SQL Server Management Studio (SSMS), REST APIs, and Power Query for data integration initiatives.
Senior IT Administrator
QBS, Inc
09.2015 - 05.2019
- Analyzed and resolved intricate server issues, ensuring the smooth and continuous operation of business-critical applications.
- Maintained a responsive schedule for after-hours and weekend emergencies, proactively minimizing downtime and maximizing system availability.
- Directed the implementation and maintenance of file, print, and application servers, optimizing organizational productivity.
- Deployed and managed self-hosted applications.
- Administered external and internal DNS and SSL security for all outbound web applications.
- Acted as a senior escalation point for the help desk team, providing expert guidance and resolution for complex technical issues.
Junior IT Administrator
QBS, Inc
09.2014 - 09.2015
- Configured and provisioned Windows-based desktops and laptops within the domain, and managed all user setups and group security within Active Directory.
- Provided comprehensive end-user IT support, addressing network, connectivity, printing, permissioning, web application, and email-related issues.
- Managed IT inventory and executed all required hardware installations/upgrades.
- Configured and managed Windows Update policies through Group Policy.
- Administered a cluster of on-premise VM servers hosted on VMWare ESXI.
- Responsible for the management of DNS and DHCP on Domain Controllers.
- Ensured robust stability across the Production server environment to guarantee minimal downtime for client-facing web applications.
- Maintained a flexible schedule and provided timely resolution for on-call support requests.
Education
Bachelor's Degree - Business/Marketing
North Greenville University
Tigerville, SC05.2012
High School Diploma - undefined
Travelers Rest High School
Travelers Rest, SC01.2006
Skills
- Identity & Access Management (IAM/IDP): Active Directory, Azure AD (Entra ID), Okta (Workforce & CIAM), SAML, OAuth2, OIDC, Single Sign-On (SSO), User Provisioning/Deprovisioning, Global Administration
- Scripting & Automation: PowerShell, Python, Bash, Automation Frameworks, Workflow Orchestration
- Cloud Platforms: Microsoft Azure, Microsoft 365, AWS, Snowflake, Google BigQuery
- Containerization: Docker, Azure Container Registries, Microservices Architecture
- Operating Systems: Windows Server (2008R2, 2012, 2016, 2019, 2022), Linux, macOS, iOS, Android
- Networking & Infrastructure: VPN (IPsec), DNS, DHCP, NGINX, Apache, Reverse Proxy, SSL/TLS Management, Application Gateways, VNets, Private Endpoints
- Databases: SQL Servers (SSMS)
- Tools & Technologies: Azure Key Vault, Group Policy, FTP/SFTP, SSH, IIS, Apache Tomcat, BitTitan, VMware, PowerBI, Postman, Azure Automation Accounts, Azure Function Apps, Azure App Services, Azure Container Apps/Instances, Log Analytics/Application Insights, REST APIs, Power Query
Timeline
DevOps Engineer
Vensure Employer Services
04.2022 - Current
Senior System Administrator
Vensure Employer Services
02.2020 - 04.2022
IT System Analyst
Propel HR
05.2019 - 02.2020
Senior IT Administrator
QBS, Inc
09.2015 - 05.2019
Junior IT Administrator
QBS, Inc
09.2014 - 09.2015
High School Diploma - undefined
Travelers Rest High School
Bachelor's Degree - Business/Marketing
North Greenville University
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