Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
6
6
years of professional experience
Work History
Caregiver
Self Employed/ hired by Father
07.2024 - 02.2025
Taking Care of My Father
Managing his medications and accompanying him to doctor's appointments.
Assisting with daily activities like bathing, dressing, and meal preparation.
Responsible for household chores, grocery shopping, and maintaining a safe and supportive environment.
Providing emotional support, companionship, and advocating for his needs.
Bartender
SF Bay Concessionaires Corp. via SF BAY FERRY
09.2022 - 05.2024
Taking Drink Orders: Efficiently and accurately taking drink orders from passengers.
Preparing Beverages: Mixing and serving a wide range of alcoholic and non-alcoholic beverages.
Maintaining Bar Stock: Ensuring the bar is well-stocked with all necessary ingredients.
Operating the POS System: Accurately processing orders and handling cash and card transactions.
Maintaining Cleanliness: Keeping the bar area clean and organized.
Serving Food/ packaged snacks.
Checking Identification: Verifying the legal drinking age of customers.
Handling Customer Inquiries and Concerns: Addressing customer questions.
Following Safety and Health Regulations: Adhering to all safety procedures.
Opening and Closing Duties: Setting up the bar before service and closing it down afterwards.
Inventory Management: Assisting with taking inventory of bar supplies.
Restocking Supplies: Unpacking and storing deliveries of beverages.
Assisting Other Crew Members: Depending on the size of the crew.
Creating a Positive Atmosphere: Contributing to a friendly and enjoyable environment.
Excellent customer service skills.
Strong knowledge of drink mixing and preparation.
Ability to work quickly and efficiently in a fast-paced environment.
Bartender
The Wharf Restaurant
09.2022 - 12.2022
Taking Orders: Accurately taking drink and food orders from customers.
Beverage Preparation: Mixing and serving a wide variety of beverages.
Food Running: Delivering food orders from the kitchen.
Table Service: Providing attentive service to seated guests.
Handling Payments: Processing cash and card transactions.
Opening and Closing Duties: Setting up the bar and dining areas.
Maintaining Cleanliness: Keeping the bar top and service stations clean.
Customer Service: Addressing customer inquiries and complaints.
Upselling and Suggesting: Promoting specials and additional drinks.
Inventory Management (Basic): Noticing when supplies were low.
Handling Difficult Customers: De-escalating situations with intoxicated guests.
Acting as a de facto shift leader or low-level manager.
Problem Solving: Addressing issues without immediate managerial support.
Staff Training (Informal): Guiding newer staff members.
Produce Receiver
Whole Foods Market Inc
03.2020 - 07.2021
Receiving Deliveries: Inspecting incoming produce shipments.
Inventory Management: Organizing and managing the produce inventory.
Stocking Shelves: Ensuring produce displays were well-stocked.
Maintaining Quality: Ensuring the produce available was of the highest quality.
Customer Interaction: Interacting with customers and answering questions.
Adhering to Safety and Hygiene Protocols: Following strict hygiene guidelines.
Essential Service: Contributed to the functioning of essential services during the pandemic.
Frontline Worker: Worked during a time of immense uncertainty.
Event Lead
Best Beverage Catering
09.2018 - 10.2019
Driving box trucks loaded with product and equipment all over Bay Area.
Client Communication: Acting as a primary point of contact for clients.
Logistics Planning: Coordinating with clients and internal teams.
Menu Finalization: Assisting clients with beverage menu selection.
Site Assessment: Visiting event venues to assess setup requirements.
Staff Scheduling: Managing the scheduling of bartenders.
Permitting & Licensing: Ensuring all necessary permits are in place.
Load-in & Setup: Supervising the loading and setup of the bar area.
Team Leadership: Leading and directing the beverage service team.
Quality Control: Ensuring beverages are prepared according to standards.