Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Arroyo

Hanover Park,Illinois

Summary

Dedicated, customer-focused professional with extensive experience in property management, security, and automotive maintenance. Proven expertise in delivering exceptional customer service, managing cash transactions, and enhancing operational efficiency. Bilingual in English and Spanish, equipped with strong problem-solving abilities and a quick-learning mindset. Eager to contribute skills in a dynamic environment that promotes professional growth and development.

Overview

10
10
years of professional experience

Work History

Lead Store Associate

Aldi
12.2023 - Current
  • Processes customer purchases, performs general cleaning duties, and stocks shelves and merchandise displays neatly.
  • Provides exceptional customer service, assisting customers with their shopping experience.
  • Collaborates with team members and communicates clearly with the store management team.
  • Provides feedback to management on all products, inventory losses, scanning errors, and general issues.
  • Participates in taking store inventory counts according to guidelines and monitors inventory for accuracy.
  • Adheres to cash policies and procedures to minimize losses.
  • Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data.

Property Manager

Public Storage
07.2022 - 10.2023
  • Assisted customers in selecting storage units based on their needs.
  • Performed daily property inspections and prepared vacant units for new rentals.
  • Conducted collection calls and managed customer accounts to ensure timely payments.
  • Audited cash drawers and processed weekly bank deposits.

Security Officer

Guardian Security Services
06.2020 - 07.2022
  • Monitored property access to ensure only authorized individuals entered the premises.
  • Conducted routine patrols and secured the main building at designated times.
  • Provided customer service while maintaining a safe and secure environment.

Lube Technician

Elmhurst Toyota
06.2019 - 06.2020
  • Performed routine maintenance, including oil changes, tire rotations, and tire repairs.
  • Conducted vehicle inspections and advised customers on necessary repairs.
  • Maintained a clean and organized work area while following safety protocols.

Lube Technician

Friendly Ford of Roselle
08.2018 - 06.2019
  • Performed routine maintenance, including oil changes, tire rotations, and tire repairs.
  • Conducted vehicle inspections and advised customers on necessary repairs.
  • Maintained a clean and organized work area while following safety protocols.

Delivery Driver

FedEx
10.2015 - 08.2018
  • Delivered packages to residential and business locations promptly and efficiently.
  • Managed package pickups within designated timeframes.
  • Provided excellent customer service while ensuring package security.

Education

High School Diploma -

Waubonsie Valley High School
Aurora, IL
2011

Skills

  • Bilingual: English & Spanish
  • Customer Service & Communication (3 years)
  • Cash Handling & Payment Processing (2 years)
  • Computer Skills & Data Entry (5 years)
  • Security & Safety Procedures
  • Vehicle Maintenance & Repair
  • Problem-Solving & Conflict Resolution
  • Quick Learner & Adaptability

Timeline

Lead Store Associate

Aldi
12.2023 - Current

Property Manager

Public Storage
07.2022 - 10.2023

Security Officer

Guardian Security Services
06.2020 - 07.2022

Lube Technician

Elmhurst Toyota
06.2019 - 06.2020

Lube Technician

Friendly Ford of Roselle
08.2018 - 06.2019

Delivery Driver

FedEx
10.2015 - 08.2018

High School Diploma -

Waubonsie Valley High School

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Daniel Arroyo